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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Squarespace: Filters not working
OpenFlavia Monechi asked 7 months ago asked 7 months ago
97 views0 answers0 votes
Squarespace: Checkbox on Contact form not working
OpenHannah Dossary asked 7 months ago asked 7 months ago • 
131 views0 answers0 votes
Trouble with language-specific Homepages on Squarespace
OpenWilliam asked 7 months ago asked 7 months ago • 
123 views0 answers0 votes
Multicurrencyalizer not updating price with variation selection – Squarespace
OpenDave Hilditch commented 8 months agoLydia Jackson asked 8 months ago • 
126 views0 answers0 votes
Is there a way to change the dots syntax to some other less-used characters?
OpenJeff Miller asked 9 months agoJeff Miller asked 9 months ago • 
126 views0 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 11 months agoGretar Gunnlaugsson asked 11 months ago • 
165 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 11 months ago asked 11 months ago • 
608 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 11 months ago asked 11 months ago • 
142 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 12 months agoKiran HARIA asked 12 months ago • 
168 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 12 months agoThomas Kevill-Davies asked 12 months ago • 
177 views0 answers0 votes
OpenMiss Woollard commented 12 months agoMiss Woollard asked 12 months ago • 
157 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 12 months agomail11 asked 12 months ago • 
161 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 12 months ago asked 12 months ago • 
137 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 1 year agoOlivier DARROS asked 1 year ago • 
183 views0 answers0 votes
OpenNaomie Marleau asked 1 year agoNaomie Marleau asked 1 year ago • 
204 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 1 year agoNiall OGorman asked 1 year ago • 
146 views0 answers0 votes

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