Hi Carla,
All the lines of translation either need to have their own line for example:
…..
Hello
..
Bonjour
..
Konichiwa
….
Or they have to all be in the same line with no spaces, for example:
….Hello..Bonjour..Konichiwa….
Please, can you ensure that your translations are in this format? If they aren’t this will fix things.
If the problem still persists, it may be a script error and something our developer team will have to fix for you.
Let us know if this is the case and we will help you out further if required.
Regards
John