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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
How do I stop receiving a renewal order email every month?
OpenMD asked 2 months ago asked 2 months ago • 
92 views0 answers0 votes
Squarespace Forms
OpenElliot asked 2 months ago asked 2 months ago • 
21 views0 answers0 votes
Big space between text and button under, in version 7.1.
OpenSpare asked 2 months agoSpare asked 2 months ago • 
25 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 3 months ago asked 3 months ago • 
52 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 3 months agoMark asked 4 months ago • 
121 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 4 months agochikako kuribara asked 4 months ago • 
45 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 4 months agochikako kuribara asked 4 months ago • 
48 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 4 months agoAndrea asked 4 months ago • 
64 views1 answers0 votes
multicurrencyalizer demo not working
AnsweredDave Hilditch answered 4 months ago asked 12 months ago • 
149 views1 answers0 votes
Multi-language site
AnsweredDave Hilditch answered 4 months ago asked 12 months ago • 
137 views1 answers0 votes
The language selector doesn't show up + 4 other questions
AnsweredDave Hilditch answered 4 months agoMaud SPIECART asked 12 months ago • 
148 views1 answers0 votes
How can I cancel my Multicurrencyalizer subscription?
AnsweredDave Hilditch answered 4 months agoMahesh Sharma asked 9 months ago • 
336 views1 answers0 votes
Is it still supported?
AnsweredDave Hilditch answered 4 months ago asked 5 months ago • 
83 views1 answers0 votes
Zoho Commerce
AnsweredDave Hilditch answered 4 months ago asked 7 months ago • 
87 views1 answers0 votes
Zoho Commerce
AnsweredDave Hilditch answered 4 months ago asked 7 months ago • 
82 views1 answers0 votes
Multicurrencyalizer works in squarespace 7.1?
AnsweredDave Hilditch answered 4 months ago asked 7 months ago • 
114 views1 answers0 votes
[v4.36] Why are newlines removed? Also text outside boundaries is ignored.
AnsweredDave Hilditch answered 4 months ago asked 4 months ago • 
54 views1 answers0 votes
Loading Screen
OpenDave Hilditch commented 4 months agoDuri asked 6 years ago • 
1038 views3 answers0 votes

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