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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Language Specific Home Page – Squarespace
AnsweredFrederiek Pascal commented 16 hours agoFrederiek Pascal asked 3 days ago • 
22 views1 answers0 votes
English and Dutch ads – how to direct to specific language
AnsweredDave Hilditch answered 1 day agoFrederiek Pascal asked 3 days ago • 
14 views1 answers0 votes
Help installing Multilingualizer on Zohosites website
OpenAudrey BEL asked 6 days agoAudrey BEL asked 6 days ago • 
8 views0 answers0 votes
ML no longer works on Squarespace 🙁
Openstinus sebastien asked 1 week agostinus sebastien asked 1 week ago • 
8 views0 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 1 week agoGretar Gunnlaugsson asked 1 week ago • 
19 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 1 week ago asked 1 week ago • 
6 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 2 weeks ago asked 2 weeks ago • 
5 views0 answers0 votes
Multicurrencylizer Not Working|No support
OpenSverre Ryland Glomnes commented 3 weeks agoAnel Mata asked 1 month ago • 
28 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 4 weeks agoKiran HARIA asked 4 weeks ago • 
19 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 1 month agoThomas Kevill-Davies asked 1 month ago • 
22 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 1 month agoMiss Woollard asked 1 month ago • 
30 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 1 month agomail11 asked 1 month ago • 
22 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 1 month ago asked 1 month ago • 
21 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 3 months agoOlivier DARROS asked 3 months ago • 
48 views0 answers0 votes
Refund
OpenNaomie Marleau asked 3 months agoNaomie Marleau asked 3 months ago • 
56 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 3 months agoNiall OGorman asked 3 months ago • 
33 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 4 months ago asked 4 months ago • 
56 views0 answers0 votes

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