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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Site Location country and Domain address country difference.
Openbrett bottros asked 9 months agobrett bottros asked 9 months ago • 
139 views0 answers0 votes
Multilingualizer on webflow CMS?
OpenBreno Mendonca asked 12 months ago asked 12 months ago • 
169 views0 answers0 votes
Currency Rounding
AnsweredKar Wai Ng commented 1 year ago asked 3 years ago • 
502 views1 answers0 votes
25 licenses price – how much time to assign urls?
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
191 views1 answers0 votes
Spacing problem with Zoho Sites
OpenRiccardo Donati asked 1 year ago asked 1 year ago
169 views0 answers0 votes
Multilingualizer – Squarespace and Stripe
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
214 views1 answers0 votes
Inaccurate Conversions
OpenPaul Foley asked 1 year agoPaul Foley asked 1 year ago • 
179 views0 answers0 votes
How do I stop receiving a renewal order email every month?
OpenMD asked 1 year ago asked 1 year ago • 
266 views0 answers0 votes
Squarespace Forms
OpenElliot asked 1 year ago asked 1 year ago • 
169 views0 answers0 votes
Multicurrencyalizer not working – VeloColour.com on Squarespace
AnsweredDave Hilditch answered 1 year agoJames Cook asked 1 year ago
219 views1 answers0 votes
Big space between text and button under, in version 7.1.
OpenSpare asked 1 year agoSpare asked 1 year ago • 
205 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 1 year ago asked 1 year ago • 
228 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 1 year agoMark asked 1 year ago • 
338 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 1 year agochikako kuribara asked 1 year ago • 
211 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 1 year agochikako kuribara asked 1 year ago • 
209 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 1 year agoAndrea asked 1 year ago • 
236 views1 answers0 votes
multicurrencyalizer demo not working
AnsweredDave Hilditch answered 1 year ago asked 2 years ago • 
326 views1 answers0 votes

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