Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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OpenDaniel asked 3 days ago • 
6 views0 answers0 votes
AnsweredNaomi asked 3 years ago • 
1324 views4 answers1 votes
OpenJessie asked 2 weeks ago • 
9 views0 answers0 votes
OpenJordan Downs asked 4 weeks ago • 
22 views0 answers0 votes
OpenDona asked 1 month ago • 
26 views0 answers0 votes
Openkatalizo asked 2 months ago • 
26 views0 answers0 votes
Openstephen newall asked 2 months ago • 
42 views0 answers0 votes
OpenVlad asked 4 months ago • 
72 views0 answers0 votes
OpenTobias asked 4 months ago • 
66 views0 answers0 votes
AnsweredRenan asked 5 months ago • 
116 views1 answers0 votes
AnsweredJulius Neittamo asked 7 months ago • 
184 views1 answers0 votes
AnsweredJerry Taalman asked 7 months ago • 
119 views1 answers0 votes
AnsweredKatja asked 6 months ago • 
113 views1 answers0 votes
AnsweredEsther asked 6 months ago • 
133 views1 answers0 votes
Answeredinfo7 asked 5 months ago • 
108 views1 answers0 votes
AnsweredTina asked 5 months ago
113 views1 answers0 votes