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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Currency Rounding
AnsweredDave Hilditch answered 2 weeks ago asked 2 weeks ago • 
18 views1 answers0 votes
USD price doesnt reflect the current exchange rate
AnsweredChizoba Anyiam commented 2 weeks agoChizoba Anyiam asked 3 weeks ago • 
24 views1 answers0 votes
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 3 weeks ago asked 3 weeks ago • 
25 views1 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 1 month agoAndreas Schoepf asked 1 month ago • 
42 views1 answers0 votes
Multiple languages in Squarespace
AnsweredDave Hilditch answered 1 month ago asked 1 month ago • 
24 views1 answers0 votes
Help installing Multilingualizer on Zohosites website
AnsweredDave Hilditch answered 1 month agoAudrey BEL asked 3 months ago • 
64 views1 answers0 votes
ML no longer works on Squarespace 🙁
AnsweredDave Hilditch answered 1 month agostinus sebastien asked 3 months ago • 
78 views1 answers0 votes
Best option for native language
AnsweredDave Hilditch answered 1 month ago asked 2 months ago • 
36 views1 answers0 votes
Multicurrencyalizer not working on squarespace
ResolvedDave Hilditch answered 1 month agojosh stevenson asked 2 months ago • 
55 views1 answers0 votes
Language Specific Home Page – Squarespace
AnsweredFrederiek Pascal commented 3 months agoFrederiek Pascal asked 3 months ago • 
90 views1 answers0 votes
English and Dutch ads – how to direct to specific language
AnsweredDave Hilditch answered 3 months agoFrederiek Pascal asked 3 months ago • 
58 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 3 months agoGretar Gunnlaugsson asked 3 months ago • 
61 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 3 months ago asked 3 months ago • 
67 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 3 months ago asked 3 months ago • 
41 views0 answers0 votes
Multicurrencylizer Not Working|No support
OpenSverre Ryland Glomnes commented 3 months agoAnel Mata asked 4 months ago • 
73 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 3 months agoKiran HARIA asked 3 months ago • 
71 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 4 months agoThomas Kevill-Davies asked 4 months ago • 
75 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 4 months agoMiss Woollard asked 4 months ago • 
70 views0 answers0 votes

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