Nancy asked 8 years ago
answered 8 years ago
Good day, I am happy to state that a fix about the technical issues has been implemented already, you should see the results immediately on your website. In case you don’t see the fix, please clear the cache of the browser you are currently using, it should solve the problem completely. I will now move the question to resolved, please do not hesitate to contact support again should you need further assistance.
Alexis
replied 8 years ago It doesn’t work on my home page. It is still very very lagging on Firefox and Safari (both OS ans iOS). Chrome seems to be the only one that works well…. But still it’s not as fluent as it should be, because when you remove the script everything is so smooth… http://www.rentbook.ca/accueil
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I have the same problem in Hyde template, the parrallax is so laggy it is discusting! Must be corrected or I want a refund!! Can’t keep that lag for my customers.
Greetings, thank you for contacting customer support and apologies for the delay and inconvenience. A fix to regard these technical issues is being worked on as we speak, it should be online in the nearest future – later today or tomorrow. Once the fix has been implemented, I will make sure to follow up with you and provide further information.