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Nancy asked 8 years ago
Hi, I'm using multilingualizer in the Marquee Squarespace template. The translation works, but since entering the code injection there is a page lag issue when scrolling. Link here: http://waqar-ali-6psp.squarespace.com/up-kolboard/#new-page-1
Alexis replied 8 years ago

I have the same problem in Hyde template, the parrallax is so laggy it is discusting! Must be corrected or I want a refund!! Can’t keep that lag for my customers.

Hero Vasil replied 8 years ago

Greetings, thank you for contacting customer support and apologies for the delay and inconvenience. A fix to regard these technical issues is being worked on as we speak, it should be online in the nearest future – later today or tomorrow. Once the fix has been implemented, I will make sure to follow up with you and provide further information.

2 Answers
answered 8 years ago

Good day, I am happy to state that a fix about the technical issues has been implemented already, you should see the results immediately on your website. In case you don’t see the fix, please clear the cache of the browser you are currently using, it should solve the problem completely. I will now move the question to resolved, please do not hesitate to contact support again should you need further assistance. 

Alexis replied 8 years ago

It doesn’t work on my home page. It is still very very lagging on Firefox and Safari (both OS ans iOS). Chrome seems to be the only one that works well…. But still it’s not as fluent as it should be, because when you remove the script everything is so smooth… http://www.rentbook.ca/accueil

answered 8 years ago

The issue has been resolved, I will be moving the question to resolved. Please do not hesitate to contact us again should any further problems arise.

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