Sean asked 7 years ago
As you can see, visitors can clearly see the dots system when the page is loading.
After a few seconds, everything comes back to normal but this is very disruptive and completely ruins the UX. It would be fantastic if you know where the problem is, that I can investigate a bit further. Have a nice day!
Dave Hilditch Staff answered 7 years ago
Hi – we have a new version being released today which fixes this area by loading the script quicker and synchronously rather than asynchronously – that means users won’t see the dots.
info7
replied 7 years ago I still have this problem even I clear cache.
muriel
replied 7 years ago I don’t see a new version. Still 3.91
Hope the new version comes very soon.
Please update on when to expect this version.
Benjamin
replied 7 years ago Has the release gone out? I’m still getting a significant lag…
hotyogatrieste.com/welcome
johnite Staff answered 7 years ago
Hi Sean,
Thank you for your custom.
Having had a look at your site, it appears that our new version has fixed the problems for you. Upon translating https://www.galerie-folia.fr/ I noticed that the dots were hidden as I selected English and French.
If there are any other issues we can help with, let us know.
Regards
John
Sean
replied 6 years ago Hi, one year has past and unfortunatly the issue still hasn’t been resolved…
The problem doesn’t happen when switching from a language to the other but rather and every single loading page. It means that every time the user clicks a link, both language are visible for maybe half a second, then a loading screen is displayed to hide the loading (the purpose of a loading screen). The loading screen should appear from the start, not delayed because at the moment it makes the navigation just dreadful !
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