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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Currency Rounding
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
219 views1 answers0 votes
USD price doesnt reflect the current exchange rate
AnsweredChizoba Anyiam commented 1 year agoNoname Rainforest asked 1 year ago • 
225 views1 answers0 votes
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 1 year ago asked 1 year ago • 
207 views1 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 1 year agoAndreas Schoepf asked 1 year ago • 
190 views1 answers0 votes
Multiple languages in Squarespace
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
179 views1 answers0 votes
Help installing Multilingualizer on Zohosites website
AnsweredDave Hilditch answered 1 year agoAudrey BEL asked 1 year ago • 
232 views1 answers0 votes
ML no longer works on Squarespace 🙁
AnsweredDave Hilditch answered 1 year agostinus sebastien asked 1 year ago • 
259 views1 answers0 votes
Best option for native language
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
200 views1 answers0 votes
Multicurrencyalizer not working on squarespace
ResolvedDave Hilditch answered 1 year agojosh stevenson asked 1 year ago • 
266 views1 answers0 votes
Language Specific Home Page – Squarespace
AnsweredFrederiek Pascal commented 1 year agoFrederiek Pascal asked 1 year ago • 
277 views1 answers0 votes
English and Dutch ads – how to direct to specific language
AnsweredDave Hilditch answered 1 year agoFrederiek Pascal asked 1 year ago • 
204 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 1 year agoGretar Gunnlaugsson asked 1 year ago • 
208 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 1 year ago asked 1 year ago • 
924 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 1 year ago asked 1 year ago • 
185 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 1 year agoKiran HARIA asked 1 year ago • 
210 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 1 year agoThomas Kevill-Davies asked 1 year ago • 
215 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 1 year agoMiss Woollard asked 1 year ago • 
235 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 1 year agomail11 asked 1 year ago • 
203 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 1 year ago asked 1 year ago • 
193 views0 answers0 votes

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