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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
SQSP Both languages are visible during loading time
OpenManuel Mateo Lajarín asked 3 years agoManuel Mateo Lajarín asked 3 years ago • 
412 views0 answers0 votes
Innvisible spaces appearing despite none inline in text
Openbob.beck.mtl asked 3 years agobob.beck.mtl asked 3 years ago • 
379 views0 answers0 votes
A demo on how it works on ZOHO Sites
OpenNick asked 3 years ago asked 3 years ago • 
365 views0 answers0 votes
Price of Multicurrencyalizer
OpenKrista Jewett asked 3 years ago asked 3 years ago • 
344 views0 answers0 votes
Hide M-bubble ad in the lower left
OpenManuel asked 3 years agoManuel asked 3 years ago • 
327 views0 answers0 votes
Multicurrencyalizer not working on squarespace
OpenAndrew McNamara asked 3 years agoAndrew McNamara asked 3 years ago • 
343 views0 answers0 votes
Multicurrency still only showing 3 currencies
OpenSal Naidu answered 3 years agoSal Naidu asked 3 years ago • 
394 views1 answers0 votes
Installing Multilingualizer – Codes to put on the Backend
OpenPeter Adesokan asked 3 years ago asked 3 years ago • 
487 views0 answers0 votes
Switch language in email placeholder
OpenDave Hilditch commented 3 years agotheresa asked 3 years ago • 
503 views4 answers0 votes
Do you have a money back guarantee?
OpenMichel Nauwelaers asked 3 years ago asked 3 years ago • 
353 views0 answers0 votes
Multicurrencyalizer — Drop-down menu to list currencies
OpenMarla Noriega asked 3 years agoMarla Noriega asked 3 years ago • 
456 views0 answers0 votes
How to install Multilingualizer in WordPress and enable the language selector?
OpenGlenn Ang asked 3 years agoGlenn Ang asked 3 years ago • 
471 views0 answers0 votes
UMSO: Supported platform?
OpenPatricia Messinger-Brunot asked 3 years ago asked 3 years ago • 
419 views0 answers0 votes
Colour # not changing and AED no symbol
OpenAnna mckeown asked 3 years agoAnna mckeown asked 3 years ago • 
388 views0 answers0 votes
How do I deactivate and cancel my account?
OpenSarah Devika Sumnauth asked 3 years agoSarah Devika Sumnauth asked 3 years ago • 
391 views0 answers0 votes
Squarespace: Checkbox on Contact form not working
OpenHannah Dossary asked 3 years ago asked 3 years ago • 
528 views0 answers0 votes
Trouble with language-specific Homepages on Squarespace
OpenWilliam asked 3 years ago asked 3 years ago • 
487 views0 answers0 votes
Multicurrencylizer Not Working|No support
AnsweredMS commented 3 years agoAnel Mata asked 3 years ago • 
524 views1 answers0 votes
Language Code
OpenMS answered 3 years ago asked 3 years ago • 
421 views2 answers0 votes

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