fbpx
Skip to content

Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
add dot at the end of a sentence
Resolved answered 7 years agoHadrien asked 8 years ago • 
1264 views1 answers0 votes
Contact Info for refund
Resolved answered 7 years agoFernando asked 7 years ago • 
1065 views2 answers0 votes
Display different videos in each language
Resolved answered 7 years agoMarcel asked 8 years ago • 
1307 views1 answers3 votes
Font size reduced on banners due to looong..trandletad..texts – Squarespace
ResolvedCsaba answered 7 years agoCsaba asked 7 years ago • 
1440 views1 answers0 votes
Hi Dave, can you help me code the translation of hardcode text in newsletter form fields (squarespace)?
Resolved answered 7 years agoPhilippe asked 7 years ago • 
1815 views1 answers0 votes
Custom font
ResolvedDave Hilditch answered 7 years agosuad asked 7 years ago • 
1148 views1 answers0 votes
Cover page fail on squarespace "five" template
ResolvedCsaba asked 7 years agoCsaba asked 7 years ago • 
1038 views0 answers0 votes
Multiple website with the license for 5 websites
Resolved answered 7 years agoStefan asked 8 years ago • 
1050 views1 answers0 votes
Just purchased multilingualizer with 5 licences. I can only add ONE website…
Resolved answered 7 years agoStephane asked 8 years ago
980 views2 answers0 votes
ADDING A WEBSITE
Resolved answered 7 years agoSantiago asked 7 years ago • 
949 views1 answers0 votes
Script does not run when a post is opened in a new tab / Weird line breaks
ResolvedBora answered 7 years agoBora asked 7 years ago • 
1009 views2 answers0 votes
Problems with font awesome icon and loading screen
Open answered 7 years agoJames asked 8 years ago • 
1373 views2 answers0 votes
Cover page fail on squarespace "five" template
ResolvedJohnny answered 7 years agoJohnny asked 7 years ago • 
1344 views1 answers0 votes
Doesn't translate in metafields2 plugin
Resolved answered 7 years agoDaniel asked 8 years ago • 
1103 views1 answers0 votes
Links in Squarespace not displaying correctly
Closed answered 7 years agoLance asked 7 years ago • 
948 views1 answers0 votes
Order is currently Processing
ResolvedTor Henning answered 7 years agoTor Henning asked 7 years ago
1841 views4 answers0 votes
Many text doesn't show in french.
Resolvedbobby answered 7 years agobobby asked 7 years ago • 
1481 views3 answers0 votes
Shopify setup
ResolvedDave Hilditch answered 7 years agoDimitrije asked 7 years ago • 
1209 views1 answers1 votes

We use cookies

We use cookies for various things on our site, including our on-site chat bubble (if you use it), our comment forms (if you use them) and for session handling (if you log in).

Other than that, we use cookies to identify where traffic came from to help us understand which traffic turns into sales, we use a cookie for Google Analytics traffic analysis and we use a cookie to customise adverts for our own products we think you'll be interested in.

You can read more detail in our privacy policy page. Please click 'Accept' or 'Decline' to continue.