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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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Links don't display correctly
OpenGemma Barbany asked 4 years ago asked 4 years ago • 
576 views0 answers0 votes
Headline is not translated correctly
OpenRobin asked 4 years agoRobin asked 4 years ago • 
789 views0 answers0 votes
Hiding and displaying code blocks
Openphil1 asked 4 years agophil1 asked 4 years ago • 
933 views0 answers-1 votes
I have two question about the plugin
OpenMichel asked 4 years ago asked 4 years ago • 
592 views0 answers0 votes
Is there a way to have a unique subdomain for each language in WordPress?
OpenChris Tingom asked 4 years ago asked 4 years ago • 
668 views0 answers0 votes
Menu doesn't switch to hamburger on tablet – SQS Bedford
OpenBENJAMIN BAUVOIS asked 4 years ago asked 4 years ago • 
588 views0 answers0 votes
How do you add language selector option/ menu on wix?
Openaysha.alqassab asked 4 years agoaysha.alqassab asked 4 years ago • 
679 views0 answers0 votes
Blog titles appear on Square Space but not on my website
Opendaniella asked 4 years agodaniella asked 4 years ago • 
590 views0 answers0 votes
Website page links dosent works on live version ?
Opendragos.popescu asked 4 years agodragos.popescu asked 4 years ago • 
694 views0 answers0 votes
Language selector
Openleonie asked 4 years agoleonie asked 4 years ago • 
632 views0 answers0 votes
Image alt text issues – Shopify Icon theme
OpenElizabeth asked 4 years ago asked 4 years ago • 
881 views0 answers0 votes
Line breaks squarespace – Text does not align
Openjacob.list asked 4 years agojacob.list asked 4 years ago • 
529 views0 answers0 votes
Pages displaying both languages Shopify
OpenYasmin Harper asked 4 years ago asked 4 years ago • 
562 views0 answers0 votes
Squarespace Menu Content Block doesn't translate on mobile
OpenZsofia asked 4 years agoZsofia asked 4 years ago • 
654 views0 answers0 votes
Squarespace product descriptions not translating
OpenLeon asked 4 years ago asked 4 years ago • 
632 views0 answers0 votes
Multilingualizer menu collapsing to stacked (burger) menu on desktop
Opendreamdanceyoga asked 4 years agodreamdanceyoga asked 4 years ago • 
779 views0 answers0 votes
Change Order of language
OpenDominik P asked 4 years ago asked 4 years ago
603 views0 answers0 votes
Wix mobile menu doesn't work
Openolli.huttunen asked 4 years agoolli.huttunen asked 4 years ago • 
3066 views0 answers1 votes
Creating Websites for Different Cultures
OpenRian asked 4 years ago asked 4 years ago • 
569 views0 answers0 votes

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