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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersAuthor "ramon.mathis"
Filter:QuestionsSubscribes
SOLVED: How to remove the ML Icon (Branding) from Squarespace?
ResolvedRamón asked 6 years agoRamón asked 6 years ago • 
1409 views0 answers0 votes
URGENT: Translation stopped on our public website
ClosedDave Hilditch answered 7 years agoRamón asked 7 years ago • 
1034 views2 answers0 votes
Squarespace – Hayden Template: Empty banner buttons (links) from other languages are visible
Answeredjohnite answered 8 years agoRamón asked 8 years ago • 
2410 views5 answers0 votes
Squarespace – Hayden Template: Minor formatting error in the footer (third + last language)
OpenRamón answered 8 years agoRamón asked 8 years ago • 
1336 views1 answers0 votes

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