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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
How to use multilingualizer in Squarespace code blocks?
OpenNienke van Oosteren asked 2 years ago asked 2 years ago • 
319 views0 answers0 votes
multicurrencyalizer for Squarespace dropdowns after every product.
AnsweredDave Hilditch answered 2 years agoArslan Ag asked 2 years ago • 
304 views1 answers0 votes
cancel subscription
AnsweredDave Hilditch answered 2 years agoCeleste Choy asked 2 years ago • 
281 views1 answers0 votes
Apply discount code
AnsweredDave Hilditch answered 2 years agoC O V E R . G R R R L asked 2 years ago • 
344 views1 answers0 votes
Language selector code not working in Shopify
AnsweredDave Hilditch answered 2 years agoYasmin asked 2 years ago • 
253 views1 answers0 votes
Squarespace problems
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
505 views1 answers0 votes
Multilingualizer help
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
440 views1 answers0 votes
Squarespace site already has custom js: will multilingualizer work?
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
475 views1 answers0 votes
Question
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
502 views1 answers0 votes
adding-an-extra-language
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
440 views1 answers0 votes
Issue with multicurrencyalizer
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
430 views1 answers0 votes
Is multilingualizer supposed to work with squarespace blog using AMP?
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
446 views1 answers0 votes
How can I see a preview of the site if it is not yet published?
AnsweredDave Hilditch answered 2 years agokatalizo asked 3 years ago • 
442 views1 answers0 votes
Multilingualizer for Zoho
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
320 views1 answers0 votes
Is Thai Language an option and do you have an example of a translation?
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
259 views1 answers0 votes
Add on for Support on another platform
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
264 views1 answers0 votes
text on images
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
320 views1 answers0 votes
Squarespace 7.1
AnsweredDave Hilditch answered 2 years agoFlorent asked 2 years ago • 
801 views1 answers0 votes
Multilingualizer not working with Squarespace blog posts
OpenPierre-Mathieu Chayer commented 2 years ago asked 3 years ago • 
745 views0 answers0 votes

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