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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
How can I cancel my Multicurrencyalizer subscription?
AnsweredDave Hilditch answered 1 year agoMahesh Sharma asked 2 years ago • 
517 views1 answers0 votes
Is it still supported?
AnsweredDave Hilditch answered 1 year ago asked 2 years ago • 
192 views1 answers0 votes
Zoho Commerce
AnsweredDave Hilditch answered 1 year ago asked 2 years ago • 
202 views1 answers0 votes
Zoho Commerce
AnsweredDave Hilditch answered 1 year ago asked 2 years ago • 
210 views1 answers0 votes
Multicurrencyalizer works in squarespace 7.1?
AnsweredDave Hilditch answered 1 year ago asked 2 years ago • 
242 views1 answers0 votes
[v4.36] Why are newlines removed? Also text outside boundaries is ignored.
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
178 views1 answers0 votes
Loading Screen
OpenDave Hilditch commented 1 year agoDuri asked 7 years ago • 
1194 views3 answers0 votes
Flashing translations…
AnsweredDave Hilditch answered 1 year agoUrs Sennhauser asked 1 year ago • 
216 views1 answers0 votes
Webflow Lightbox and Multilingualizer
AnsweredTom Voltz commented 2 years agoTom Voltz asked 2 years ago • 
284 views1 answers0 votes
Issue after installing in Webflow
OpenTom Voltz answered 2 years agoTom Voltz asked 2 years ago • 
301 views2 answers0 votes
How do I translate to the Khmer language?
AnsweredDave Hilditch answered 2 years agoJulia Wolf asked 2 years ago • 
251 views1 answers0 votes
The Aribic translates until I add other languages…
OpenJulia Wolf asked 2 years agoJulia Wolf asked 2 years ago • 
217 views0 answers0 votes
Both languages are visible with dots during loading time. Squarespace 7.1
OpenSami Kulmala commented 2 years agoMatt Peel bebe asked 2 years ago • 
312 views0 answers0 votes
名だたる企業がやっているコロナ対策とは
Open大西 俊次 asked 2 years ago asked 2 years ago • 
615 views0 answers0 votes
We are interested on your services
OpenDavid asked 2 years ago asked 2 years ago • 
263 views0 answers0 votes
Multilingual not enabled
OpenAnahita asked 2 years ago asked 2 years ago • 
260 views0 answers0 votes
Multilingual not enabled
OpenAnahita asked 2 years ago asked 2 years ago • 
243 views0 answers0 votes
Does ML work with donation email receipts generated from SS?
OpenBob Beck asked 2 years ago asked 2 years ago • 
294 views0 answers0 votes

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