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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
How can I cancel my Multicurrencyalizer subscription?
AnsweredDave Hilditch answered 2 years agoMahesh Sharma asked 2 years ago • 
587 views1 answers0 votes
Is it still supported?
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
256 views1 answers0 votes
Zoho Commerce
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
297 views1 answers0 votes
Zoho Commerce
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
311 views1 answers0 votes
Multicurrencyalizer works in squarespace 7.1?
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
303 views1 answers0 votes
[v4.36] Why are newlines removed? Also text outside boundaries is ignored.
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
238 views1 answers0 votes
Loading Screen
OpenDave Hilditch commented 2 years agoDuri asked 7 years ago • 
1268 views3 answers0 votes
Flashing translations…
AnsweredDave Hilditch answered 2 years agoUrs Sennhauser asked 2 years ago • 
284 views1 answers0 votes
Webflow Lightbox and Multilingualizer
AnsweredTom Voltz commented 2 years agoTom Voltz asked 2 years ago • 
350 views1 answers0 votes
Issue after installing in Webflow
OpenTom Voltz answered 2 years agoTom Voltz asked 2 years ago • 
366 views2 answers0 votes
How do I translate to the Khmer language?
AnsweredDave Hilditch answered 2 years agoJulia Wolf asked 2 years ago • 
308 views1 answers0 votes
The Aribic translates until I add other languages…
OpenJulia Wolf asked 2 years agoJulia Wolf asked 2 years ago • 
293 views0 answers0 votes
Both languages are visible with dots during loading time. Squarespace 7.1
OpenSami Kulmala commented 2 years agoMatt Peel bebe asked 3 years ago • 
392 views0 answers0 votes
名だたる企業がやっているコロナ対策とは
Open大西 俊次 asked 2 years ago asked 2 years ago • 
717 views0 answers0 votes
We are interested on your services
OpenDavid asked 2 years ago asked 2 years ago • 
325 views0 answers0 votes
Multilingual not enabled
OpenAnahita asked 3 years ago asked 3 years ago • 
318 views0 answers0 votes
Multilingual not enabled
OpenAnahita asked 3 years ago asked 3 years ago • 
299 views0 answers0 votes
Does ML work with donation email receipts generated from SS?
OpenBob Beck asked 3 years ago asked 3 years ago • 
361 views0 answers0 votes

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