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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
My Multilingualizer is not working at all
Closed answered 8 years ago asked 8 years ago • 
975 views1 answers0 votes
Loading problem in Squarespace, burger showing and not responding
ClosedPierre-Alexandre asked 8 years agoPierre-Alexandre asked 8 years ago • 
926 views0 answers0 votes
Not translating product titles on collection pages – shopify
ClosedElizabeth asked 8 years agoElizabeth asked 8 years ago • 
1792 views0 answers0 votes
Links in Squarespace not displaying correctly
Closed answered 8 years agoLance asked 8 years ago • 
990 views1 answers0 votes
Dave, are you still with Multilingualizer?
Closed answered 8 years agoKen asked 8 years ago • 
1130 views1 answers0 votes
Somehow it is not working
ClosedWael answered 8 years agoWael asked 8 years ago • 
1662 views3 answers2 votes
Brine template hard-coded translations
ClosedMark asked 8 years agoMark asked 8 years ago • 
1013 views0 answers0 votes
domain synonyms
ClosedFlorent asked 8 years agoFlorent asked 8 years ago • 
1375 views0 answers1 votes
ClosedOrian asked 8 years agoOrian asked 8 years ago • 
1128 views0 answers0 votes
Several significant issues with multilingualizer working on my site!
ClosedTheodore Kogan asked 8 years agoTheodore Kogan asked 8 years ago • 
1110 views0 answers0 votes
problem checkout button squarespace website
ClosedPauline asked 8 years agoPauline asked 8 years ago • 
1457 views0 answers0 votes
Dave, are you still with Multilingualizer?
ClosedKen asked 8 years agoKen asked 8 years ago • 
1140 views0 answers0 votes

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