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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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ML no longer works on Squarespace 🙁
AnsweredDave Hilditch answered 9 months agostinus sebastien asked 11 months ago • 
198 views1 answers0 votes
Best option for native language
AnsweredDave Hilditch answered 9 months ago asked 10 months ago • 
144 views1 answers0 votes
Multicurrencyalizer not working on squarespace
ResolvedDave Hilditch answered 9 months agojosh stevenson asked 10 months ago • 
198 views1 answers0 votes
Language Specific Home Page – Squarespace
AnsweredFrederiek Pascal commented 11 months agoFrederiek Pascal asked 11 months ago • 
218 views1 answers0 votes
English and Dutch ads – how to direct to specific language
AnsweredDave Hilditch answered 11 months agoFrederiek Pascal asked 11 months ago • 
152 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 11 months agoGretar Gunnlaugsson asked 11 months ago • 
166 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 11 months ago asked 11 months ago • 
608 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 11 months ago asked 11 months ago • 
142 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 12 months agoKiran HARIA asked 12 months ago • 
168 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 12 months agoThomas Kevill-Davies asked 12 months ago • 
177 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 12 months agoMiss Woollard asked 12 months ago • 
158 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 12 months agomail11 asked 12 months ago • 
161 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 12 months ago asked 12 months ago • 
138 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 1 year agoOlivier DARROS asked 1 year ago • 
183 views0 answers0 votes
Refund
OpenNaomie Marleau asked 1 year agoNaomie Marleau asked 1 year ago • 
204 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 1 year agoNiall OGorman asked 1 year ago • 
146 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 1 year ago asked 1 year ago • 
197 views0 answers0 votes

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