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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Squarespace: Checkbox on Contact form not working
OpenHannah Dossary asked 1 year ago asked 1 year ago • 
234 views0 answers0 votes
Trouble with language-specific Homepages on Squarespace
OpenWilliam asked 1 year ago asked 1 year ago • 
193 views0 answers0 votes
Multicurrencyalizer — Drop-down menu to list currencies
AnsweredMS commented 1 year agoMS asked 1 year ago
245 views1 answers0 votes
Multicurrencylizer Not Working|No support
AnsweredMS commented 1 year agoAnel Mata asked 2 years ago • 
290 views1 answers0 votes
Language Code
OpenMS answered 1 year ago asked 1 year ago • 
195 views2 answers0 votes
Can I use the same logic on product detail pages on Squarespace as part of my ecommerce
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
178 views1 answers0 votes
Using during Squarespace site build, prior to going live?
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
172 views1 answers0 votes
Currency Rounding
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
229 views1 answers0 votes
USD price doesnt reflect the current exchange rate
AnsweredChizoba Anyiam commented 1 year agoNoname Rainforest asked 1 year ago • 
236 views1 answers0 votes
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 1 year ago asked 1 year ago • 
222 views1 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 1 year agoAndreas Schoepf asked 1 year ago • 
201 views1 answers0 votes
Multiple languages in Squarespace
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
195 views1 answers0 votes
Help installing Multilingualizer on Zohosites website
AnsweredDave Hilditch answered 1 year agoAudrey BEL asked 1 year ago • 
245 views1 answers0 votes
ML no longer works on Squarespace 🙁
AnsweredDave Hilditch answered 1 year agostinus sebastien asked 1 year ago • 
272 views1 answers0 votes
Best option for native language
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
213 views1 answers0 votes
Multicurrencyalizer not working on squarespace
ResolvedDave Hilditch answered 1 year agojosh stevenson asked 1 year ago • 
278 views1 answers0 votes
Language Specific Home Page – Squarespace
AnsweredFrederiek Pascal commented 1 year agoFrederiek Pascal asked 1 year ago • 
293 views1 answers0 votes
English and Dutch ads – how to direct to specific language
AnsweredDave Hilditch answered 1 year agoFrederiek Pascal asked 1 year ago • 
219 views1 answers0 votes

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