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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 2 years agoThomas Kevill-Davies asked 2 years ago • 
233 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 2 years agoMiss Woollard asked 2 years ago • 
257 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 2 years agomail11 asked 2 years ago • 
218 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 2 years ago asked 2 years ago • 
213 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 2 years agoOlivier DARROS asked 2 years ago • 
250 views0 answers0 votes
Refund
OpenNaomie Marleau asked 2 years agoNaomie Marleau asked 2 years ago • 
269 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 2 years agoNiall OGorman asked 2 years ago • 
209 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 2 years ago asked 2 years ago • 
256 views0 answers0 votes
Multilingualizer stopped working + can't login to my account anymore
OpenDave Hilditch commented 2 years ago asked 2 years ago • 
257 views0 answers0 votes
Multicurrencyalizer instructions
OpenNaila Rahim asked 2 years agoNaila Rahim asked 2 years ago • 
271 views0 answers0 votes
How to remove or delete website from my dashboard
Opensuffian.ahmed asked 2 years agosuffian.ahmed asked 2 years ago • 
287 views0 answers0 votes
Doble space between two lines
OpenYolanda asked 2 years agoYolanda asked 2 years ago • 
275 views0 answers0 votes
Words in the Squarespace Contact Form not translated
OpenYolanda Calzado asked 2 years ago asked 2 years ago • 
266 views0 answers0 votes
Multicurrencyalizer
OpenNico Oosthuizen asked 2 years agoNico Oosthuizen asked 2 years ago • 
266 views0 answers0 votes
Squarespace problem – Not changing currency when product has options
OpenKaren Sarll asked 2 years agoKaren Sarll asked 2 years ago • 
309 views0 answers0 votes
Currency Buttons at top of Screen – Squarespace ?
OpenKaren Sarll asked 2 years agoKaren Sarll asked 2 years ago • 
335 views0 answers0 votes
Problem page product – Squarespace
OpenPauline asked 2 years agoPauline asked 2 years ago • 
485 views0 answers0 votes

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