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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
How to install Multilingualizer in WordPress and enable the language selector?
OpenGlenn Ang asked 3 years agoGlenn Ang asked 3 years ago • 
404 views0 answers0 votes
UMSO: Supported platform?
OpenPatricia Messinger-Brunot asked 3 years ago asked 3 years ago • 
359 views0 answers0 votes
Colour # not changing and AED no symbol
OpenAnna mckeown asked 3 years agoAnna mckeown asked 3 years ago • 
333 views0 answers0 votes
How do I deactivate and cancel my account?
OpenSarah Devika Sumnauth asked 3 years agoSarah Devika Sumnauth asked 3 years ago • 
328 views0 answers0 votes
Squarespace: Filters not working
OpenFlavia Monechi asked 3 years ago asked 3 years ago
276 views0 answers0 votes
Squarespace: Checkbox on Contact form not working
OpenHannah Dossary asked 3 years ago asked 3 years ago • 
455 views0 answers0 votes
Trouble with language-specific Homepages on Squarespace
OpenWilliam asked 3 years ago asked 3 years ago • 
427 views0 answers0 votes
Language Code
OpenMS answered 3 years ago asked 3 years ago • 
363 views2 answers0 votes
Multicurrencyalizer not updating price with variation selection – Squarespace
OpenDave Hilditch commented 3 years agoLydia Jackson asked 3 years ago • 
377 views0 answers0 votes
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 3 years ago asked 3 years ago • 
404 views1 answers0 votes
Is there a way to change the dots syntax to some other less-used characters?
OpenJeff Miller asked 3 years agoJeff Miller asked 3 years ago • 
340 views0 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 3 years agoAndreas Schoepf asked 3 years ago • 
371 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 3 years agoGretar Gunnlaugsson asked 3 years ago • 
406 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 3 years ago asked 3 years ago • 
1226 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 3 years ago asked 3 years ago • 
362 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 3 years agoKiran HARIA asked 3 years ago • 
396 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 3 years agoThomas Kevill-Davies asked 3 years ago • 
382 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 3 years agoMiss Woollard asked 3 years ago • 
409 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 3 years agomail11 asked 3 years ago • 
388 views0 answers0 votes

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