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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 1 year ago asked 1 year ago • 
222 views1 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 1 year agoAndreas Schoepf asked 1 year ago • 
201 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 1 year agoGretar Gunnlaugsson asked 1 year ago • 
224 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 1 year ago asked 1 year ago • 
956 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 1 year ago asked 1 year ago • 
201 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 2 years agoKiran HARIA asked 2 years ago • 
225 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 2 years agoThomas Kevill-Davies asked 2 years ago • 
234 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 2 years agoMiss Woollard asked 2 years ago • 
257 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 2 years agomail11 asked 2 years ago • 
218 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 2 years ago asked 2 years ago • 
214 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 2 years agoOlivier DARROS asked 2 years ago • 
250 views0 answers0 votes
Refund
OpenNaomie Marleau asked 2 years agoNaomie Marleau asked 2 years ago • 
269 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 2 years agoNiall OGorman asked 2 years ago • 
209 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 2 years ago asked 2 years ago • 
257 views0 answers0 votes
Multilingualizer stopped working + can't login to my account anymore
OpenDave Hilditch commented 2 years ago asked 2 years ago • 
257 views0 answers0 votes

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