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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Extra space appears above 2nd language when hyperlink is present
Opentheresa commented 6 years agoVincent asked 8 years ago • 
1155 views1 answers0 votes
Using the CSS language class to change logo per language
Openmedscoops answered 6 years ago asked 6 years ago • 
879 views1 answers0 votes
URGENT for David
Openstephen newall asked 6 years ago asked 6 years ago • 
941 views0 answers0 votes
Will Multilingualizer work in Squarespace Advanced Page Header Code Injection Meta Data?
Opentheresa asked 6 years ago asked 6 years ago • 
974 views0 answers0 votes
Fonts
OpenVlad asked 6 years ago asked 6 years ago • 
913 views0 answers0 votes
How do I make sure that Google finds separate URLs?
OpenTobias asked 6 years agoTobias asked 6 years ago • 
932 views0 answers0 votes
Translating blog posts
OpenGaby Martin asked 7 years ago asked 7 years ago • 
1070 views0 answers0 votes
arabic and RTL for Shopify
OpenAhmed Al Rawas asked 7 years ago asked 7 years ago • 
1603 views0 answers0 votes
examples
Openmourad asked 7 years agomourad asked 7 years ago • 
1092 views0 answers0 votes
wix store
Openohad asked 7 years ago asked 7 years ago • 
1118 views0 answers0 votes
Multilingualizer changes Squarespace banner height of my homepage pages!
OpenKlaus asked 7 years ago asked 7 years ago • 
1180 views0 answers0 votes
Multilingualizer
OpenGaby Martin asked 7 years ago asked 7 years ago • 
1091 views0 answers0 votes
How to disable automatic language detection
Openandreaswendelboe.dk asked 7 years agoandreaswendelboe.dk asked 7 years ago • 
1063 views0 answers0 votes
The language plug-in doesn't work correctly
OpenMarina Airas asked 7 years ago asked 7 years ago • 
1050 views0 answers0 votes
Kills SquareSpace cover pages with white page; support page has old/wrong instructions?
OpenSS2020 asked 7 years agoSS2020 asked 7 years ago • 
1516 views0 answers0 votes
New to setting up multilingual sites
OpenSeán asked 7 years ago asked 7 years ago • 
918 views0 answers0 votes
Multilingualizer setup in Webflow
OpenBridge for Billions asked 7 years agoBridge for Billions asked 7 years ago • 
1330 views0 answers0 votes
Pre sale question about multilingualizer in Wix with lots of language options
OpenTravis Beckley asked 7 years ago asked 7 years ago • 
1010 views0 answers0 votes

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