Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersTag: squarespace
Will Multilingualizer work in Squarespace Advanced Page Header Code Injection Meta Data?
Opentheresa asked 11 months ago asked 11 months ago • 
169 views0 answers0 votes
Squarespace don't see Read More
AnsweredTina asked 12 months agoTina asked 12 months ago
208 views0 answers0 votes
Multilingualizer changes Squarespace banner height of my homepage pages!
OpenKlaus asked 1 year ago asked 1 year ago • 
261 views0 answers0 votes
Headline is not translated correctly
OpenRobin asked 1 year agoRobin asked 1 year ago • 
305 views0 answers0 votes
Does it translate the menu names in Squarespace?
AnsweredFreddy Jones answered 2 years ago asked 2 years ago • 
428 views1 answers0 votes
Squarespace navigation dropdowns now open blank page & inconsistent translation
AnsweredFreddy Jones answered 2 years agonrmaskell asked 2 years ago • 
435 views1 answers0 votes
Squarespace_HTML code fine but translation NOT working at all
AnsweredFreddy Jones answered 2 years agoroberto valussi asked 2 years ago • 
357 views1 answers0 votes
How do create language specific galleries/slideshows?
AnsweredDave Hilditch answered 2 years agomads2 asked 2 years ago • 
383 views1 answers0 votes
Problem with injection code
ClosedDave Hilditch answered 3 years agoDavid asked 3 years ago • 
589 views1 answers0 votes
April becomes Aprileeeeeeee
ClosedDave Hilditch answered 3 years agoBenjamin asked 3 years ago
540 views1 answers0 votes
Squarespace PAGE CONTENT EDIT Problems
Answeredjohnite answered 3 years agoDaniel Vuilleumier asked 3 years ago • 
431 views1 answers0 votes
Resolvedjohnite answered 3 years agocosimo asked 3 years ago • 
545 views1 answers0 votes
Japanese Quotation Marks
Resolvedjohnite answered 3 years agoPeatra asked 3 years ago • 
914 views2 answers0 votes
Squarespace – Hayden Template: Empty banner buttons (links) from other languages are visible
Answeredjohnite answered 3 years agoRamón asked 3 years ago • 
1436 views5 answers0 votes
Links in Squarespace Twitter Block not displaying correctly
Answered answered 3 years agoMorgan asked 4 years ago • 
793 views1 answers0 votes
images and galleries
Resolvedinfo7 answered 3 years agomuriel asked 4 years ago
962 views2 answers1 votes
Not working in Squarespace
AnsweredDave Hilditch answered 3 years ago asked 3 years ago • 
810 views1 answers0 votes
domain synonyms
ClosedFlorent asked 4 years agoFlorent asked 4 years ago • 
792 views0 answers1 votes
Ask our bot anything

We use cookies

We use cookies for various things on our site, including our on-site chat bubble (if you use it), our comment forms (if you use them) and for session handling (if you log in).

Other than that, we use cookies to identify where traffic came from to help us understand which traffic turns into sales, we use a cookie for Google Analytics traffic analysis and we use a cookie to customise adverts for our own products we think you'll be interested in.

You can read more detail in our privacy policy page. Please click 'Accept' or 'Decline' to continue.