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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersTag: squarespace
SQSP Both languages are visible during loading time
OpenManuel Mateo Lajarín asked 2 years agoManuel Mateo Lajarín asked 2 years ago • 
387 views0 answers0 votes
Multicurrencyalizer not updating price with variation selection – Squarespace
OpenDave Hilditch commented 3 years agoLydia Jackson asked 3 years ago • 
421 views0 answers0 votes
Multiple languages in Squarespace
AnsweredDave Hilditch answered 3 years ago asked 3 years ago • 
418 views1 answers0 votes
ML no longer works on Squarespace 🙁
AnsweredDave Hilditch answered 3 years agostinus sebastien asked 3 years ago • 
506 views1 answers0 votes
Squarespace problem – Not changing currency when product has options
OpenKaren Sarll asked 4 years agoKaren Sarll asked 4 years ago • 
546 views0 answers0 votes
Currency Buttons at top of Screen – Squarespace ?
OpenKaren Sarll asked 4 years agoKaren Sarll asked 4 years ago • 
539 views0 answers0 votes
Squarespace 7.1
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
630 views1 answers0 votes
Will Multilingualizer work in Squarespace Advanced Page Header Code Injection Meta Data?
Opentheresa asked 5 years ago asked 5 years ago • 
761 views0 answers0 votes
Squarespace don't see Read More
AnsweredTina asked 5 years agoTina asked 5 years ago
773 views0 answers0 votes
Multilingualizer changes Squarespace banner height of my homepage pages!
OpenKlaus asked 6 years ago asked 6 years ago • 
982 views0 answers0 votes
Headline is not translated correctly
OpenRobin asked 6 years agoRobin asked 6 years ago • 
983 views0 answers0 votes
Does it translate the menu names in Squarespace?
AnsweredFreddy Jones answered 6 years ago asked 6 years ago • 
997 views1 answers0 votes
Squarespace navigation dropdowns now open blank page & inconsistent translation
AnsweredFreddy Jones answered 6 years agonrmaskell asked 6 years ago • 
1127 views1 answers0 votes
Squarespace_HTML code fine but translation NOT working at all
AnsweredFreddy Jones answered 6 years agoroberto valussi asked 7 years ago • 
958 views1 answers0 votes
How do create language specific galleries/slideshows?
AnsweredDave Hilditch answered 6 years agomads2 asked 6 years ago • 
846 views1 answers0 votes
Problem with injection code
ClosedDave Hilditch answered 7 years agoDavid asked 7 years ago • 
1156 views1 answers0 votes
April becomes Aprileeeeeeee
ClosedDave Hilditch answered 7 years agoBenjamin asked 7 years ago
1118 views1 answers0 votes
Squarespace PAGE CONTENT EDIT Problems
Answeredjohnite answered 7 years agoDaniel Vuilleumier asked 7 years ago • 
943 views1 answers0 votes
Resolvedjohnite answered 7 years agocosimo asked 7 years ago • 
1213 views1 answers0 votes

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