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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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Hide active language in Squarespace menu
Answered answered 3 years agoNaomi asked 3 years ago • 
1645 views3 answers1 votes
adding-an-extra-language
OpenJessie asked 6 months ago asked 6 months ago • 
102 views0 answers0 votes
Issue with multicurrencyalizer
OpenJordan Downs asked 7 months ago asked 7 months ago • 
102 views0 answers0 votes
Where do you sell your stainless serving sets??
OpenDona asked 7 months ago asked 7 months ago • 
103 views0 answers0 votes
Is multilingualizer supposed to work with squarespace blog using AMP?
OpenMarise Provencher asked 7 months ago asked 7 months ago • 
111 views0 answers0 votes
How can I see a preview of the site if it is not yet published?
Openkatalizo asked 8 months agokatalizo asked 8 months ago • 
102 views0 answers0 votes
URGENT for David
Openstephen newall asked 8 months ago asked 8 months ago • 
126 views0 answers0 votes
Will Multilingualizer work in Squarespace Advanced Page Header Code Injection Meta Data?
Opentheresa asked 10 months ago asked 10 months ago • 
151 views0 answers0 votes
Fonts
OpenVlad asked 10 months ago asked 10 months ago • 
145 views0 answers0 votes
How do I make sure that Google finds separate URLs?
OpenTobias asked 10 months agoTobias asked 10 months ago • 
130 views0 answers0 votes
Can't display different images per language
AnsweredRenan asked 11 months ago asked 11 months ago • 
199 views0 answers0 votes
How long for the service to be delivered?
AnsweredJulius Neittamo asked 1 year ago asked 1 year ago • 
288 views0 answers0 votes
does Multilingualizer supports Thai language?
AnsweredJerry Taalman asked 1 year ago asked 1 year ago • 
199 views0 answers0 votes
Page reload before currencyalizer takes effekt
AnsweredKatja asked 12 months agoKatja asked 12 months ago • 
194 views0 answers0 votes
Traditional Chinese and Simplified Chinese
AnsweredEsther asked 12 months ago asked 12 months ago • 
219 views0 answers0 votes
Push content to Twitter from squarespace
Answeredinfo7 asked 11 months agoinfo7 asked 11 months ago • 
174 views0 answers0 votes
Squarespace don't see Read More
AnsweredTina asked 11 months agoTina asked 11 months ago
189 views0 answers0 votes
Squarespace buttons
Answeredrachel asked 11 months agorachel asked 11 months ago • 
204 views0 answers0 votes
How to get this to work
AnsweredJeremy asked 1 year agoJeremy asked 1 year ago • 
226 views0 answers0 votes
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