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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Price of Multicurrencyalizer
OpenKrista Jewett asked 7 months ago asked 7 months ago • 
94 views0 answers0 votes
Hide M-bubble ad in the lower left
OpenManuel asked 7 months agoManuel asked 7 months ago • 
84 views0 answers0 votes
Multicurrencyalizer not working on squarespace
OpenAndrew McNamara asked 8 months agoAndrew McNamara asked 8 months ago • 
99 views0 answers0 votes
Multicurrency still only showing 3 currencies
OpenSal Naidu answered 8 months agoSal Naidu asked 8 months ago • 
114 views1 answers0 votes
Installing Multilingualizer – Codes to put on the Backend
OpenPeter Adesokan asked 9 months ago asked 9 months ago • 
100 views0 answers0 votes
Switch language in email placeholder
OpenDave Hilditch commented 9 months agotheresa asked 9 months ago • 
174 views4 answers0 votes
Do you have a money back guarantee?
OpenMichel Nauwelaers asked 10 months ago asked 10 months ago • 
105 views0 answers0 votes
Multicurrencyalizer — Drop-down menu to list currencies
OpenMarla Noriega asked 10 months agoMarla Noriega asked 10 months ago • 
121 views0 answers0 votes
How to install Multilingualizer in WordPress and enable the language selector?
OpenGlenn Ang asked 10 months agoGlenn Ang asked 10 months ago • 
153 views0 answers0 votes
UMSO: Supported platform?
OpenPatricia Messinger-Brunot asked 11 months ago asked 11 months ago • 
139 views0 answers0 votes
Colour # not changing and AED no symbol
OpenAnna mckeown asked 11 months agoAnna mckeown asked 11 months ago • 
130 views0 answers0 votes
How do I deactivate and cancel my account?
OpenSarah Devika Sumnauth asked 11 months agoSarah Devika Sumnauth asked 11 months ago • 
132 views0 answers0 votes
Squarespace: Filters not working
OpenFlavia Monechi asked 11 months ago asked 11 months ago
130 views0 answers0 votes
Squarespace: Checkbox on Contact form not working
OpenHannah Dossary asked 12 months ago asked 12 months ago • 
198 views0 answers0 votes
Trouble with language-specific Homepages on Squarespace
OpenWilliam asked 12 months ago asked 12 months ago • 
165 views0 answers0 votes
Multicurrencyalizer — Drop-down menu to list currencies
AnsweredMS commented 12 months agoMS asked 1 year ago
224 views1 answers0 votes
Multicurrencylizer Not Working|No support
AnsweredMS commented 12 months agoAnel Mata asked 1 year ago • 
260 views1 answers0 votes

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