Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

OpenSilvia Saks asked 6 months ago • 
167 views0 answers0 votes
Openohad asked 6 months ago • 
139 views0 answers0 votes
OpenGaby Martin asked 7 months ago • 
170 views0 answers0 votes asked 7 months ago • 
160 views0 answers0 votes
OpenMarina Airas asked 7 months ago • 
134 views0 answers0 votes
OpenSeán asked 7 months ago • 
136 views0 answers0 votes
OpenBridge for Billions asked 8 months ago • 
228 views0 answers0 votes
OpenJames Cook asked 8 months ago
113 views0 answers0 votes
OpenE S TSANIS asked 8 months ago • 
117 views0 answers0 votes
OpenGemma Barbany asked 8 months ago • 
120 views0 answers0 votes
OpenClieeKayam answered 8 months ago • 
166 views0 answers0 votes
OpenRobin asked 8 months ago • 
173 views0 answers0 votes
OpenMariana asked 9 months ago • 
191 views1 answers0 votes
Openphil1 asked 8 months ago • 
199 views0 answers-1 votes
OpenMichel asked 9 months ago • 
139 views0 answers0 votes