Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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OpenJames Cook asked 3 months ago
62 views0 answers0 votes
OpenE S TSANIS asked 3 months ago • 
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OpenGemma Barbany asked 3 months ago • 
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OpenClieeKayam answered 3 months ago • 
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OpenRobin asked 4 months ago • 
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OpenMariana asked 4 months ago • 
106 views1 answers0 votes
Openphil1 asked 4 months ago • 
98 views0 answers-1 votes
OpenMichel asked 4 months ago • 
85 views0 answers0 votes
OpenMariana asked 4 months ago • 
81 views1 answers0 votes
Openaysha.alqassab asked 4 months ago • 
121 views0 answers0 votes
Opendaniella asked 5 months ago • 
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Opencat asked 5 months ago
110 views1 answers0 votes
Opendragos.popescu asked 5 months ago • 
120 views0 answers0 votes
OpenDuncan asked 8 months ago • 
236 views1 answers1 votes
Openleonie asked 5 months ago • 
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OpenElizabeth asked 5 months ago • 
92 views0 answers0 votes
Openjacob.list asked 5 months ago • 
70 views0 answers0 votes