Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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OpenYasmin Harper asked 5 months ago • 
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OpenZsofia asked 5 months ago • 
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OpenLeon asked 5 months ago • 
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OpenAndreas Wendelboe asked 6 months ago • 
148 views1 answers0 votes
OpenChris Hong asked 6 months ago • 
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AnsweredCarl asked 6 months ago • 
139 views2 answers0 votes
Answeredjschweppe333 asked 6 months ago • 
353 views1 answers1 votes
AnsweredJon asked 6 months ago • 
158 views1 answers0 votes
Resolvedmehmetyazgonul asked 6 months ago • 
162 views1 answers0 votes
Resolvedflibbledibble asked 6 months ago • 
254 views2 answers0 votes
OpenDominik P asked 6 months ago
136 views0 answers0 votes
Openolli.huttunen asked 6 months ago • 
718 views0 answers1 votes
Answeredcontact12 asked 7 months ago
171 views1 answers0 votes
Answeredtisman asked 7 months ago • 
206 views1 answers0 votes
AnsweredPatrick-Michel Dagenais asked 7 months ago • 
172 views1 answers0 votes
OpenRian asked 6 months ago • 
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AnsweredSteffen Nevermann asked 7 months ago • 
190 views1 answers0 votes
AnsweredKristen asked 7 months ago • 
185 views1 answers0 votes