Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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OpenMariana asked 9 months ago • 
138 views1 answers0 votes
Openaysha.alqassab asked 9 months ago • 
192 views0 answers0 votes
Opendaniella asked 9 months ago • 
158 views0 answers0 votes
Opencat asked 9 months ago
187 views1 answers0 votes
Opendragos.popescu asked 9 months ago • 
232 views0 answers0 votes
OpenDuncan asked 1 year ago • 
325 views1 answers1 votes
Openleonie asked 9 months ago • 
176 views0 answers0 votes
OpenElizabeth asked 9 months ago • 
166 views0 answers0 votes
Openjacob.list asked 9 months ago • 
121 views0 answers0 votes
OpenYasmin Harper asked 9 months ago • 
142 views0 answers0 votes
OpenZsofia asked 9 months ago • 
199 views0 answers0 votes
OpenLeon asked 10 months ago • 
184 views0 answers0 votes
OpenAndreas Wendelboe asked 10 months ago • 
273 views1 answers0 votes
OpenChris Hong asked 10 months ago • 
261 views1 answers0 votes
AnsweredCarl asked 10 months ago • 
219 views2 answers0 votes
Answeredjschweppe333 asked 11 months ago • 
538 views1 answers1 votes
AnsweredJon asked 11 months ago • 
265 views1 answers0 votes