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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Multicurrencyalizer not working on squarespace
ResolvedDave Hilditch answered 3 years agojosh stevenson asked 3 years ago • 
543 views1 answers0 votes
SOLVED: How to remove the ML Icon (Branding) from Squarespace?
ResolvedRamón asked 6 years agoRamón asked 6 years ago • 
1258 views0 answers0 votes
NEW SCRIPT DOESNT WORK – farriersjournal.com
ResolvedFreddy Jones answered 6 years agomehmetyazgonul asked 6 years ago • 
993 views1 answers0 votes
How to remove ML icon from wix?
ResolvedFreddy Jones answered 6 years agoflibbledibble asked 6 years ago • 
1435 views2 answers0 votes
Uncaught typeerror.
ResolvedDave Hilditch answered 6 years agoDaniel asked 6 years ago • 
1053 views1 answers0 votes
ResolvedDave Hilditch answered 6 years ago asked 6 years ago • 
1948 views2 answers0 votes
How can I set up a language specific menu ?
Resolvedcontact12 answered 6 years agocontact12 asked 6 years ago • 
1109 views1 answers0 votes
Translation not working
ResolvedDave Hilditch answered 6 years agowebsite asked 7 years ago • 
1024 views1 answers0 votes
How to ignore certain sections so they're not translated?
ResolvedDave Hilditch answered 6 years agokyle asked 6 years ago • 
974 views1 answers0 votes
Just want to show default language
ResolvedDave Hilditch answered 6 years agokakansundberg asked 6 years ago • 
1100 views2 answers0 votes
Resolvedjohnite answered 7 years agoPhil asked 7 years ago • 
1367 views1 answers-1 votes
Help! Facebook post
ResolvedFreddy Jones answered 6 years agosig.mariocasati asked 7 years ago • 
1205 views1 answers0 votes
Can I hide language selector on a specific page in Squarespace?
ResolvedFreddy Jones answered 6 years agoAndrew asked 7 years ago • 
1056 views1 answers0 votes
Change style or font of the language selektor
ResolvedDave Hilditch answered 6 years agoinfo59 asked 6 years ago • 
1051 views1 answers0 votes
Safari won't load the page
ResolvedFreddy Jones answered 6 years agoKaroliina Helosuo asked 7 years ago • 
1085 views1 answers0 votes
Problem with hiding nested br, strong,… elements inside p or h1-h6 tags
ResolvedFreddy Jones answered 6 years agoStefan asked 8 years ago • 
1469 views2 answers0 votes
Quote in Squarespace
ResolvedFreddy Jones answered 6 years agoHadrien asked 8 years ago • 
1291 views1 answers0 votes
Multilingualizer works on mobile but not desktop browsers
ResolvedFreddy Jones answered 6 years agoinfo52 asked 7 years ago • 
943 views1 answers0 votes

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