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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Site Location country and Domain address country difference.
Openbrett bottros asked 1 year agobrett bottros asked 1 year ago • 
385 views0 answers0 votes
Multilingualizer on webflow CMS?
OpenBreno Mendonca asked 2 years ago asked 2 years ago • 
384 views0 answers0 votes
Currency Rounding
AnsweredKar Wai Ng commented 2 years ago asked 4 years ago • 
743 views1 answers0 votes
25 licenses price – how much time to assign urls?
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
404 views1 answers0 votes
Multilingualizer – Squarespace and Stripe
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
432 views1 answers0 votes
Inaccurate Conversions
OpenPaul Foley asked 2 years agoPaul Foley asked 2 years ago • 
397 views0 answers0 votes
Transient display of Multilingualizer code in home page top menu when (re-)loading
OpenMadleine asked 2 years agoMadleine asked 2 years ago • 
387 views0 answers0 votes
How do I stop receiving a renewal order email every month?
OpenMD asked 2 years ago asked 2 years ago • 
475 views0 answers0 votes
Squarespace Forms
OpenElliot asked 2 years ago asked 2 years ago • 
388 views0 answers0 votes
Big space between text and button under, in version 7.1.
OpenSpare asked 2 years agoSpare asked 2 years ago • 
431 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 2 years ago asked 2 years ago • 
446 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 2 years agoMark asked 2 years ago • 
612 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 2 years agochikako kuribara asked 2 years ago • 
419 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 2 years agochikako kuribara asked 2 years ago • 
428 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 2 years agoAndrea asked 2 years ago • 
482 views1 answers0 votes
multicurrencyalizer demo not working
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
554 views1 answers0 votes
Multi-language site
AnsweredDave Hilditch answered 2 years ago asked 3 years ago • 
453 views1 answers0 votes
The language selector doesn't show up + 4 other questions
AnsweredDave Hilditch answered 2 years agoMaud SPIECART asked 3 years ago • 
497 views1 answers0 votes

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