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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Multiple languages in Squarespace
OpenMonika Burger asked 19 hours ago asked 19 hours ago • 
3 views0 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 2 months agoGretar Gunnlaugsson asked 2 months ago • 
44 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 2 months ago asked 2 months ago • 
35 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 2 months ago asked 2 months ago • 
28 views0 answers0 votes
Multicurrencylizer Not Working|No support
OpenSverre Ryland Glomnes commented 2 months agoAnel Mata asked 3 months ago • 
62 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 2 months agoKiran HARIA asked 2 months ago • 
48 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 2 months agoThomas Kevill-Davies asked 2 months ago • 
56 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 3 months agoMiss Woollard asked 3 months ago • 
58 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 3 months agomail11 asked 3 months ago • 
49 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 3 months ago asked 3 months ago • 
43 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 4 months agoOlivier DARROS asked 4 months ago • 
70 views0 answers0 votes
Refund
OpenNaomie Marleau asked 4 months agoNaomie Marleau asked 4 months ago • 
86 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 5 months agoNiall OGorman asked 5 months ago • 
45 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 5 months ago asked 5 months ago • 
86 views0 answers0 votes
My database is too big and the performance is too slow
OpenDave Hilditch commented 5 months ago asked 6 months ago • 
85 views0 answers0 votes
Multilingualizer stopped working + can't login to my account anymore
OpenDave Hilditch commented 5 months ago asked 6 months ago • 
105 views0 answers0 votes
Dots appearing in one language
Opensuffian.ahmed answered 6 months agoYolanda asked 7 months ago • 
152 views2 answers0 votes

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