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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Multilingualizer on webflow CMS?
OpenBreno Mendonca asked 3 months ago asked 3 months ago • 
39 views0 answers0 votes
Spacing problem with Zoho Sites
OpenRiccardo Donati asked 4 months ago asked 4 months ago
59 views0 answers0 votes
Inaccurate Conversions
OpenPaul Foley asked 4 months agoPaul Foley asked 4 months ago • 
66 views0 answers0 votes
Transient display of Multilingualizer code in home page top menu when (re-)loading
OpenMadleine asked 5 months agoMadleine asked 5 months ago • 
55 views0 answers0 votes
How do I stop receiving a renewal order email every month?
OpenMD asked 6 months ago asked 6 months ago • 
130 views0 answers0 votes
Squarespace Forms
OpenElliot asked 6 months ago asked 6 months ago • 
62 views0 answers0 votes
Big space between text and button under, in version 7.1.
OpenSpare asked 6 months agoSpare asked 6 months ago • 
82 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 8 months ago asked 8 months ago • 
116 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 8 months agoMark asked 8 months ago • 
198 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 8 months agochikako kuribara asked 8 months ago • 
94 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 8 months agochikako kuribara asked 8 months ago • 
106 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 8 months agoAndrea asked 8 months ago • 
124 views1 answers0 votes
Loading Screen
OpenDave Hilditch commented 8 months agoDuri asked 6 years ago • 
1092 views3 answers0 votes
Issue after installing in Webflow
OpenTom Voltz answered 1 year agoTom Voltz asked 1 year ago • 
204 views2 answers0 votes
OpenTom Voltz answered 1 year agoTom Voltz asked 1 year ago
121 views1 answers0 votes
The Aribic translates until I add other languages…
OpenJulia Wolf asked 1 year agoJulia Wolf asked 1 year ago • 
145 views0 answers0 votes
Both languages are visible with dots during loading time. Squarespace 7.1
OpenSami Kulmala commented 1 year agoMatt Peel bebe asked 1 year ago • 
237 views0 answers0 votes
Open大西 俊次 asked 1 year ago asked 1 year ago • 
462 views0 answers0 votes

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