Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Multilingualizer stopped working + can't login to my account anymore
OpenPeter Busse asked 23 hours ago asked 23 hours ago • 
5 views0 answers0 votes
Dots appearing in one language
Opensuffian.ahmed answered 2 weeks agoYolanda asked 2 months ago • 
43 views2 answers0 votes
Multicurrencyalizer instructions
OpenNaila Rahim asked 1 month agoNaila Rahim asked 1 month ago • 
22 views0 answers0 votes
How to remove or delete website from my dashboard
Opensuffian.ahmed asked 1 month agosuffian.ahmed asked 1 month ago • 
33 views0 answers0 votes
Doble space between two lines
OpenYolanda asked 2 months agoYolanda asked 2 months ago • 
31 views0 answers0 votes
Words in the Squarespace Contact Form not translated
OpenYolanda Calzado asked 2 months ago asked 2 months ago • 
36 views0 answers0 votes
OpenNico Oosthuizen asked 2 months agoNico Oosthuizen asked 2 months ago • 
35 views0 answers0 votes
Squarespace problem – Not changing currency when product has options
OpenKaren Sarll asked 2 months agoKaren Sarll asked 2 months ago • 
39 views0 answers0 votes
Currency Buttons at top of Screen – Squarespace ?
OpenKaren Sarll asked 2 months agoKaren Sarll asked 2 months ago • 
35 views0 answers0 votes
Main Language
OpenMaxRoi answered 4 months ago asked 1 year ago • 
309 views2 answers0 votes
multicurrencyalizer for Squarespace
OpenKeith Morris commented 4 months agoJonathan Nichols asked 6 months ago • 
189 views2 answers0 votes
Problem page product – Squarespace
OpenPauline asked 4 months agoPauline asked 4 months ago • 
100 views0 answers0 votes
How to use multilingualizer in Squarespace code blocks?
OpenNienke van Oosteren asked 4 months ago asked 4 months ago • 
90 views0 answers0 votes
Multilingualizer not working with Squarespace blog posts
OpenPierre-Mathieu Chayer commented 1 year ago asked 2 years ago • 
535 views0 answers0 votes
Extra space appears above 2nd language when hyperlink is present
Opentheresa commented 1 year agoVincent asked 4 years ago • 
553 views1 answers0 votes
Using the CSS language class to change logo per language
Openmedscoops answered 1 year ago asked 1 year ago • 
225 views1 answers0 votes
URGENT for David
Openstephen newall asked 2 years ago asked 2 years ago • 
277 views0 answers0 votes

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