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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Site Location country and Domain address country difference.
Openbrett bottros asked 6 months agobrett bottros asked 6 months ago • 
77 views0 answers0 votes
Multilingualizer on webflow CMS?
OpenBreno Mendonca asked 9 months ago asked 9 months ago • 
111 views0 answers0 votes
Spacing problem with Zoho Sites
OpenRiccardo Donati asked 10 months ago asked 10 months ago
116 views0 answers0 votes
Inaccurate Conversions
OpenPaul Foley asked 10 months agoPaul Foley asked 10 months ago • 
125 views0 answers0 votes
Transient display of Multilingualizer code in home page top menu when (re-)loading
OpenMadleine asked 11 months agoMadleine asked 11 months ago • 
121 views0 answers0 votes
How do I stop receiving a renewal order email every month?
OpenMD asked 12 months ago asked 12 months ago • 
203 views0 answers0 votes
Squarespace Forms
OpenElliot asked 12 months ago asked 12 months ago • 
115 views0 answers0 votes
Big space between text and button under, in version 7.1.
OpenSpare asked 12 months agoSpare asked 12 months ago • 
149 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 1 year ago asked 1 year ago • 
177 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 1 year agoMark asked 1 year ago • 
279 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 1 year agochikako kuribara asked 1 year ago • 
164 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 1 year agochikako kuribara asked 1 year ago • 
172 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 1 year agoAndrea asked 1 year ago • 
197 views1 answers0 votes
Loading Screen
OpenDave Hilditch commented 1 year agoDuri asked 7 years ago • 
1161 views3 answers0 votes
Issue after installing in Webflow
OpenTom Voltz answered 2 years agoTom Voltz asked 2 years ago • 
267 views2 answers0 votes
OpenTom Voltz answered 2 years agoTom Voltz asked 2 years ago
159 views1 answers0 votes
The Aribic translates until I add other languages…
OpenJulia Wolf asked 2 years agoJulia Wolf asked 2 years ago • 
192 views0 answers0 votes
Both languages are visible with dots during loading time. Squarespace 7.1
OpenSami Kulmala commented 2 years agoMatt Peel bebe asked 2 years ago • 
288 views0 answers0 votes

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