Skip to content

Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Multicurrencyalizer — Drop-down menu to list currencies
OpenMarla Noriega asked 4 days agoMarla Noriega asked 4 days ago • 
4 views0 answers0 votes
UMSO: Supported platform?
OpenPatricia Messinger-Brunot asked 1 month ago asked 1 month ago • 
25 views0 answers0 votes
Colour # not changing and AED no symbol
OpenAnna mckeown asked 1 month agoAnna mckeown asked 1 month ago • 
24 views0 answers0 votes
How do I deactivate and cancel my account?
OpenSarah Devika Sumnauth asked 1 month agoSarah Devika Sumnauth asked 1 month ago • 
27 views0 answers0 votes
Squarespace: Filters not working
OpenFlavia Monechi asked 1 month ago asked 1 month ago
29 views0 answers0 votes
Squarespace: Checkbox on Contact form not working
OpenHannah Dossary asked 2 months ago asked 2 months ago • 
33 views0 answers0 votes
Trouble with language-specific Homepages on Squarespace
OpenWilliam asked 2 months ago asked 2 months ago • 
47 views0 answers0 votes
Language Code
OpenMS answered 2 months ago asked 3 months ago • 
80 views2 answers0 votes
Multicurrencyalizer not updating price with variation selection – Squarespace
OpenDave Hilditch commented 2 months agoLydia Jackson asked 2 months ago • 
62 views0 answers0 votes
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 3 months ago asked 3 months ago • 
66 views1 answers0 votes
Is there a way to change the dots syntax to some other less-used characters?
OpenJeff Miller asked 4 months agoJeff Miller asked 4 months ago • 
60 views0 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 4 months agoAndreas Schoepf asked 4 months ago • 
83 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 6 months agoGretar Gunnlaugsson asked 6 months ago • 
98 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 6 months ago asked 6 months ago • 
204 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 6 months ago asked 6 months ago • 
81 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 6 months agoKiran HARIA asked 6 months ago • 
109 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 6 months agoThomas Kevill-Davies asked 6 months ago • 
112 views0 answers0 votes
OpenMiss Woollard commented 6 months agoMiss Woollard asked 6 months ago • 
99 views0 answers0 votes

We use cookies

We use cookies for various things on our site, including our on-site chat bubble (if you use it), our comment forms (if you use them) and for session handling (if you log in).

Other than that, we use cookies to identify where traffic came from to help us understand which traffic turns into sales, we use a cookie for Google Analytics traffic analysis and we use a cookie to customise adverts for our own products we think you'll be interested in.

You can read more detail in our privacy policy page. Please click 'Accept' or 'Decline' to continue.