Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

multicurrencyalizer for Squarespace
OpenJonathan Nichols commented 4 days agoJonathan Nichols asked 4 weeks ago • 
45 views2 answers0 votes
Multilingualizer not working with Squarespace blog posts
OpenPierre-Mathieu Chayer commented 8 months ago asked 2 years ago • 
455 views0 answers0 votes
Extra space appears above 2nd language when hyperlink is present
Opentheresa commented 9 months agoVincent asked 3 years ago • 
491 views1 answers0 votes
Using the CSS language class to change logo per language
Openmedscoops answered 9 months ago asked 9 months ago • 
148 views1 answers0 votes
URGENT for David
Openstephen newall asked 1 year ago asked 1 year ago • 
204 views0 answers0 votes
Will Multilingualizer work in Squarespace Advanced Page Header Code Injection Meta Data?
Opentheresa asked 1 year ago asked 1 year ago • 
220 views0 answers0 votes
OpenVlad asked 1 year ago asked 1 year ago • 
209 views0 answers0 votes
How do I make sure that Google finds separate URLs?
OpenTobias asked 1 year agoTobias asked 1 year ago • 
190 views0 answers0 votes
Open真田祥吾 asked 1 year ago asked 1 year ago
459 views0 answers0 votes
Translating blog posts
OpenGaby Martin asked 2 years ago asked 2 years ago • 
271 views0 answers0 votes
arabic and RTL for Shopify
OpenAhmed Al Rawas asked 2 years ago asked 2 years ago • 
536 views0 answers0 votes
Openmourad asked 2 years agomourad asked 2 years ago • 
330 views0 answers0 votes
wix store
Openohad asked 2 years ago asked 2 years ago • 
392 views0 answers0 votes
Multilingualizer changes Squarespace banner height of my homepage pages!
OpenKlaus asked 2 years ago asked 2 years ago • 
325 views0 answers0 votes
OpenGaby Martin asked 2 years ago asked 2 years ago • 
402 views0 answers0 votes
How to disable automatic language detection
Openandreaswendelboe.dk asked 2 years agoandreaswendelboe.dk asked 2 years ago • 
397 views0 answers0 votes
The language plug-in doesn't work correctly
OpenMarina Airas asked 2 years ago asked 2 years ago • 
325 views0 answers0 votes
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