Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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OpenDaniel asked 3 days ago • 
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OpenJessie asked 2 weeks ago • 
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OpenJordan Downs asked 4 weeks ago • 
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OpenDona asked 1 month ago • 
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Openkatalizo asked 2 months ago • 
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Openstephen newall asked 2 months ago • 
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OpenVlad asked 4 months ago • 
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OpenTobias asked 4 months ago • 
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Open真田祥吾 asked 6 months ago
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OpenGaby Martin asked 7 months ago • 
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OpenAhmed Al Rawas asked 7 months ago • 
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Openmourad asked 8 months ago • 
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OpenSilvia Saks asked 8 months ago • 
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Openohad asked 8 months ago • 
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OpenGaby Martin asked 8 months ago • 
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