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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Big space between text and button under, in version 7.1.
OpenSpare asked 1 week agoSpare asked 1 week ago • 
9 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 1 month ago asked 1 month ago • 
32 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 2 months agoMark asked 2 months ago • 
90 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 2 months agochikako kuribara asked 2 months ago • 
31 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 2 months agochikako kuribara asked 2 months ago • 
34 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 2 months agoAndrea asked 2 months ago • 
46 views1 answers0 votes
Loading Screen
OpenDave Hilditch commented 2 months agoDuri asked 6 years ago • 
1006 views3 answers0 votes
Issue after installing in Webflow
OpenTom Voltz answered 7 months agoTom Voltz asked 7 months ago • 
142 views2 answers0 votes
Delivery?
OpenTom Voltz answered 7 months agoTom Voltz asked 7 months ago
82 views1 answers0 votes
The Aribic translates until I add other languages…
OpenJulia Wolf asked 7 months agoJulia Wolf asked 7 months ago • 
90 views0 answers0 votes
Both languages are visible with dots during loading time. Squarespace 7.1
OpenSami Kulmala commented 9 months agoMatt Peel bebe asked 11 months ago • 
178 views0 answers0 votes
名だたる企業がやっているコロナ対策とは
Open大西 俊次 asked 10 months ago asked 10 months ago • 
296 views0 answers0 votes
We are interested on your services
OpenDavid asked 11 months ago asked 11 months ago • 
129 views0 answers0 votes
Multilingual not enabled
OpenAnahita asked 11 months ago asked 11 months ago • 
137 views0 answers0 votes
Multilingual not enabled
OpenAnahita asked 11 months ago asked 11 months ago • 
116 views0 answers0 votes
Does ML work with donation email receipts generated from SS?
OpenBob Beck asked 1 year ago asked 1 year ago • 
161 views0 answers0 votes
SQSP Both languages are visible during loading time
OpenManuel Mateo Lajarín asked 1 year agoManuel Mateo Lajarín asked 1 year ago • 
188 views0 answers0 votes

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