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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Squarespace problems
AnsweredDave Hilditch answered 18 hours ago asked 11 months ago • 
196 views1 answers0 votes
Main Language
AnsweredDave Hilditch answered 19 hours ago asked 11 months ago • 
199 views1 answers0 votes
Multilingualizer help
AnsweredDave Hilditch answered 19 hours ago asked 12 months ago • 
177 views1 answers0 votes
Squarespace site already has custom js: will multilingualizer work?
AnsweredDave Hilditch answered 19 hours ago asked 12 months ago • 
182 views1 answers0 votes
Question
AnsweredDave Hilditch answered 19 hours ago asked 12 months ago • 
189 views1 answers0 votes
adding-an-extra-language
AnsweredDave Hilditch answered 19 hours ago asked 12 months ago • 
185 views1 answers0 votes
Issue with multicurrencyalizer
AnsweredDave Hilditch answered 19 hours ago asked 1 year ago • 
176 views1 answers0 votes
Is multilingualizer supposed to work with squarespace blog using AMP?
AnsweredDave Hilditch answered 19 hours ago asked 1 year ago • 
189 views1 answers0 votes
How can I see a preview of the site if it is not yet published?
AnsweredDave Hilditch answered 19 hours agokatalizo asked 1 year ago • 
184 views1 answers0 votes
multicurrencyalizer for Squarespace
OpenJonathan Nichols commented 4 days agoJonathan Nichols asked 4 weeks ago • 
44 views2 answers0 votes
Multilingualizer for Zoho
AnsweredDave Hilditch answered 7 days ago asked 1 week ago • 
13 views1 answers0 votes
Is Thai Language an option and do you have an example of a translation?
AnsweredDave Hilditch answered 4 weeks ago asked 1 month ago • 
28 views1 answers0 votes
Add on for Support on another platform
AnsweredDave Hilditch answered 4 weeks ago asked 1 month ago • 
38 views1 answers0 votes
text on images
AnsweredDave Hilditch answered 2 months ago asked 4 months ago • 
76 views1 answers0 votes
Squarespace 7.1
AnsweredDave Hilditch answered 2 months agoFlorent asked 7 months ago • 
214 views1 answers0 votes
Multilingualizer not working with Squarespace blog posts
OpenPierre-Mathieu Chayer commented 8 months ago asked 2 years ago • 
455 views0 answers0 votes
Extra space appears above 2nd language when hyperlink is present
Opentheresa commented 9 months agoVincent asked 3 years ago • 
490 views1 answers0 votes
Spacing problems persist
Answeredtheresa commented 9 months agoTheodore Kogan asked 4 years ago • 
851 views1 answers0 votes
Using the CSS language class to change logo per language
Openmedscoops answered 9 months ago asked 9 months ago • 
148 views1 answers0 votes
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