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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
Multilingualizer in Squarespace email marketing
Openmail11 asked 1 day agomail11 asked 1 day ago • 
2 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 2 days ago asked 2 days ago • 
2 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 1 month agoOlivier DARROS asked 1 month ago • 
32 views0 answers0 votes
Refund
OpenNaomie Marleau asked 2 months agoNaomie Marleau asked 2 months ago • 
37 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 2 months agoNiall OGorman asked 2 months ago • 
33 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 2 months ago asked 2 months ago • 
34 views0 answers0 votes
Language specific pages troubles with homepage and other pages not within in the main navigation.
AnsweredLoris Grillet commented 2 months ago asked 2 months ago • 
57 views1 answers0 votes
My database is too big and the performance is too slow
OpenDave Hilditch commented 2 months ago asked 3 months ago • 
55 views0 answers0 votes
Multilingualizer stopped working + can't login to my account anymore
OpenDave Hilditch commented 2 months ago asked 3 months ago • 
62 views0 answers0 votes
Multicurrencyalizer not changing on sale options – Squarespace
AnsweredDave Hilditch commented 3 months agoJheanelle Allen asked 3 months ago • 
73 views1 answers0 votes
Dots appearing in one language
Opensuffian.ahmed answered 3 months agoYolanda asked 4 months ago • 
96 views2 answers0 votes
Multicurrencyalizer instructions
OpenNaila Rahim asked 4 months agoNaila Rahim asked 4 months ago • 
69 views0 answers0 votes
How to remove or delete website from my dashboard
Opensuffian.ahmed asked 4 months agosuffian.ahmed asked 4 months ago • 
81 views0 answers0 votes
Doble space between two lines
OpenYolanda asked 4 months agoYolanda asked 4 months ago • 
74 views0 answers0 votes
Words in the Squarespace Contact Form not translated
OpenYolanda Calzado asked 4 months ago asked 4 months ago • 
85 views0 answers0 votes
Multicurrencyalizer
OpenNico Oosthuizen asked 4 months agoNico Oosthuizen asked 4 months ago • 
82 views0 answers0 votes
Squarespace problem – Not changing currency when product has options
OpenKaren Sarll asked 5 months agoKaren Sarll asked 5 months ago • 
92 views0 answers0 votes

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