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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Site Location country and Domain address country difference.
Openbrett bottros asked 4 months agobrett bottros asked 4 months ago • 
39 views0 answers0 votes
Multilingualizer on webflow CMS?
OpenBreno Mendonca asked 7 months ago asked 7 months ago • 
77 views0 answers0 votes
Currency Rounding
AnsweredKar Wai Ng commented 7 months ago asked 2 years ago • 
413 views1 answers0 votes
25 licenses price – how much time to assign urls?
AnsweredDave Hilditch answered 8 months ago asked 8 months ago • 
96 views1 answers0 votes
Spacing problem with Zoho Sites
OpenRiccardo Donati asked 8 months ago asked 8 months ago
84 views0 answers0 votes
Multilingualizer – Squarespace and Stripe
AnsweredDave Hilditch answered 8 months ago asked 8 months ago • 
110 views1 answers0 votes
Inaccurate Conversions
OpenPaul Foley asked 8 months agoPaul Foley asked 8 months ago • 
93 views0 answers0 votes
Transient display of Multilingualizer code in home page top menu when (re-)loading
OpenMadleine asked 9 months agoMadleine asked 9 months ago • 
82 views0 answers0 votes
How do I stop receiving a renewal order email every month?
OpenMD asked 9 months ago asked 9 months ago • 
164 views0 answers0 votes
Squarespace Forms
OpenElliot asked 10 months ago asked 10 months ago • 
87 views0 answers0 votes
Multicurrencyalizer not working – VeloColour.com on Squarespace
AnsweredDave Hilditch answered 10 months agoJames Cook asked 10 months ago
120 views1 answers0 votes
Big space between text and button under, in version 7.1.
OpenSpare asked 10 months agoSpare asked 10 months ago • 
116 views0 answers0 votes
Samsung Chromebook for 119 USD in Amazon
OpenLaurel Francois asked 11 months ago asked 11 months ago • 
144 views0 answers0 votes
Hidden language is visible as whitespace
OpenDave Hilditch commented 11 months agoMark asked 12 months ago • 
235 views8 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 11 months agochikako kuribara asked 11 months ago • 
126 views0 answers0 votes
language switcher on Zoho site
Openchikako kuribara asked 11 months agochikako kuribara asked 11 months ago • 
142 views0 answers0 votes
Hamburger menu not working
OpenAndrea answered 12 months agoAndrea asked 12 months ago • 
160 views1 answers0 votes
multicurrencyalizer demo not working
AnsweredDave Hilditch answered 12 months ago asked 2 years ago • 
245 views1 answers0 votes

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