Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Filter:AllOpenResolvedClosedUnanswered
ClosedSean asked 11 months ago • 
301 views1 answers0 votes
ClosedAkna asked 10 months ago • 
247 views1 answers0 votes
Closeddiana asked 11 months ago • 
325 views1 answers0 votes
ClosedSebastián asked 11 months ago • 
405 views1 answers0 votes
Closedcharliecharlie5 asked 11 months ago • 
206 views1 answers0 votes
Closedes asked 12 months ago • 
214 views1 answers1 votes
ClosedRamón asked 1 year ago • 
225 views2 answers0 votes
ClosedLance asked 2 years ago • 
615 views0 answers0 votes
Closedandrew2 asked 1 year ago • 
272 views0 answers0 votes
ClosedBernard asked 2 years ago • 
301 views0 answers0 votes
ClosedHYEJIN asked 2 years ago • 
279 views0 answers0 votes
ClosedAinoa asked 2 years ago • 
371 views1 answers0 votes
ClosedJohanna asked 2 years ago • 
374 views0 answers0 votes
ClosedDavid asked 2 years ago • 
438 views1 answers0 votes
ClosedBenjamin asked 2 years ago
393 views1 answers0 votes
ClosedPeatra asked 2 years ago • 
418 views2 answers0 votes
ClosedNicholas asked 2 years ago
351 views1 answers0 votes
ClosedRobert asked 2 years ago
262 views1 answers0 votes
ClosedRobert asked 2 years ago
305 views1 answers0 votes