Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

ResolvedRamón asked 5 months ago • 
105 views1 answers0 votes
Resolvedmehmetyazgonul asked 11 months ago • 
256 views1 answers0 votes
Resolvedflibbledibble asked 11 months ago • 
427 views2 answers0 votes
ResolvedDaniel asked 12 months ago • 
312 views1 answers0 votes
Resolvedhola asked 12 months ago
359 views1 answers0 votes
ResolvedEitan Sarig asked 12 months ago • 
335 views2 answers0 votes
Resolvedcontact12 asked 1 year ago • 
311 views1 answers0 votes
Resolvedwebsite asked 2 years ago • 
362 views1 answers0 votes
Resolvedkyle asked 1 year ago • 
240 views1 answers0 votes
ResolvedKarla Vazquez asked 1 year ago
317 views2 answers0 votes
Resolvedkakansundberg asked 1 year ago • 
260 views2 answers0 votes
ResolvedPhil asked 2 years ago • 
580 views1 answers-1 votes
Resolvedsig.mariocasati asked 2 years ago • 
529 views1 answers0 votes
Resolvedinfo7 asked 2 years ago
361 views1 answers0 votes
ResolvedAndrew asked 2 years ago • 
380 views1 answers0 votes
Resolvedinfo59 asked 1 year ago • 
301 views1 answers0 votes
ResolvedKaroliina Helosuo asked 2 years ago • 
432 views1 answers0 votes