Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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ResolvedRamón asked 1 week ago • 
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Resolvedmehmetyazgonul asked 6 months ago • 
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214 views2 answers0 votes
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290 views1 answers0 votes
Resolvedkyle asked 9 months ago • 
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ResolvedKarla Vazquez asked 11 months ago
246 views2 answers0 votes
Resolvedkakansundberg asked 10 months ago • 
196 views2 answers0 votes
ResolvedPhil asked 2 years ago • 
488 views1 answers-1 votes
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440 views1 answers0 votes
Resolvedinfo7 asked 2 years ago
311 views1 answers0 votes
ResolvedAndrew asked 1 year ago • 
325 views1 answers0 votes
Resolvedinfo59 asked 10 months ago • 
236 views1 answers0 votes
ResolvedKaroliina Helosuo asked 2 years ago • 
363 views1 answers0 votes