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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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SOLVED: How to remove the ML Icon (Branding) from Squarespace?
ResolvedRamón asked 11 months agoRamón asked 11 months ago • 
249 views0 answers0 votes
NEW SCRIPT DOESNT WORK – farriersjournal.com
ResolvedFreddy Jones answered 1 year agomehmetyazgonul asked 1 year ago • 
362 views1 answers0 votes
How to remove ML icon from wix?
ResolvedFreddy Jones answered 1 year agoflibbledibble asked 1 year ago • 
597 views2 answers0 votes
Uncaught typeerror.
ResolvedDave Hilditch answered 1 year agoDaniel asked 1 year ago • 
423 views1 answers0 votes
Multilingualizer Icon solution is not enough
ResolvedDave Hilditch answered 1 year agohola asked 1 year ago
473 views1 answers0 votes
Unbounce
ResolvedDave Hilditch answered 1 year ago asked 1 year ago • 
521 views2 answers0 votes
How can I set up a language specific menu ?
Resolvedcontact12 answered 1 year agocontact12 asked 1 year ago • 
434 views1 answers0 votes
Translation not working
ResolvedDave Hilditch answered 2 years agowebsite asked 2 years ago • 
461 views1 answers0 votes
How to ignore certain sections so they're not translated?
ResolvedDave Hilditch answered 2 years agokyle asked 2 years ago • 
346 views1 answers0 votes
Chrome not showing original language first
ResolvedDave Hilditch answered 2 years agoKarla Vazquez asked 2 years ago
411 views2 answers0 votes
Just want to show default language
ResolvedDave Hilditch answered 2 years agokakansundberg asked 2 years ago • 
368 views2 answers0 votes
Refund
Resolvedjohnite answered 3 years agoPhil asked 3 years ago • 
695 views1 answers-1 votes
Help! Facebook post
ResolvedFreddy Jones answered 2 years agosig.mariocasati asked 2 years ago • 
618 views1 answers0 votes
squarespace text format quote
ResolvedFreddy Jones answered 2 years agoinfo7 asked 2 years ago
436 views1 answers0 votes
Can I hide language selector on a specific page in Squarespace?
ResolvedFreddy Jones answered 2 years agoAndrew asked 2 years ago • 
476 views1 answers0 votes
Change style or font of the language selektor
ResolvedDave Hilditch answered 2 years agoinfo59 asked 2 years ago • 
401 views1 answers0 votes
Safari won't load the page
ResolvedFreddy Jones answered 2 years agoKaroliina Helosuo asked 2 years ago • 
522 views1 answers0 votes
Problem with hiding nested br, strong,… elements inside p or h1-h6 tags
ResolvedFreddy Jones answered 2 years agoStefan asked 3 years ago • 
718 views2 answers0 votes
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