Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

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Answeredmuriel asked 3 years ago
789 views1 answers0 votes
Answeredinteraviaparts asked 3 years ago • 
777 views1 answers0 votes
AnsweredElizabeth asked 3 years ago • 
416 views1 answers0 votes
AnsweredMichael asked 3 years ago • 
418 views1 answers0 votes
AnsweredOla Oleszak asked 3 years ago • 
535 views1 answers0 votes