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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 1 year agoThomas Kevill-Davies asked 1 year ago • 
207 views0 answers0 votes
OpenMiss Woollard commented 1 year agoMiss Woollard asked 1 year ago • 
220 views0 answers0 votes
Multilingualizer in Squarespace email marketing
Openmail11 asked 1 year agomail11 asked 1 year ago • 
193 views0 answers0 votes
Uncaught ReferenceError: previousCurrency is not defined
OpenAdam Gardefjord asked 1 year ago asked 1 year ago • 
179 views0 answers0 votes
add language-specific menus in zoho when only URL is allowed
OpenOlivier DARROS asked 1 year agoOlivier DARROS asked 1 year ago • 
221 views0 answers0 votes
OpenNaomie Marleau asked 1 year agoNaomie Marleau asked 1 year ago • 
245 views0 answers0 votes
Language selector not working for flags
OpenNiall OGorman asked 1 year agoNiall OGorman asked 1 year ago • 
187 views0 answers0 votes
The online income is your key to success. Link – https://bit.ly/2UmKxgc
OpenHenryPhymn asked 2 years ago asked 2 years ago • 
230 views0 answers0 votes
Language specific pages troubles with homepage and other pages not within in the main navigation.
AnsweredLoris Grillet commented 2 years ago asked 2 years ago • 
259 views1 answers0 votes
Multilingualizer stopped working + can't login to my account anymore
OpenDave Hilditch commented 2 years ago asked 2 years ago • 
233 views0 answers0 votes
Multicurrencyalizer not changing on sale options – Squarespace
AnsweredDave Hilditch commented 2 years agoJheanelle Allen asked 2 years ago • 
335 views1 answers0 votes
Dots appearing in one language
Opensuffian.ahmed answered 2 years agoYolanda asked 2 years ago • 
306 views2 answers0 votes
Multicurrencyalizer instructions
OpenNaila Rahim asked 2 years agoNaila Rahim asked 2 years ago • 
252 views0 answers0 votes
How to remove or delete website from my dashboard
Opensuffian.ahmed asked 2 years agosuffian.ahmed asked 2 years ago • 
261 views0 answers0 votes
Doble space between two lines
OpenYolanda asked 2 years agoYolanda asked 2 years ago • 
254 views0 answers0 votes
Words in the Squarespace Contact Form not translated
OpenYolanda Calzado asked 2 years ago asked 2 years ago • 
244 views0 answers0 votes
OpenNico Oosthuizen asked 2 years agoNico Oosthuizen asked 2 years ago • 
241 views0 answers0 votes

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