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Questions & Answers

Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Multilingualizer stopped working + can't login to my account anymore
OpenDave Hilditch commented 1 year ago asked 1 year ago • 
201 views0 answers0 votes
Multicurrencyalizer not changing on sale options – Squarespace
AnsweredDave Hilditch commented 1 year agoJheanelle Allen asked 1 year ago • 
245 views1 answers0 votes
Dots appearing in one language
Opensuffian.ahmed answered 1 year agoYolanda asked 1 year ago • 
261 views2 answers0 votes
Multicurrencyalizer instructions
OpenNaila Rahim asked 1 year agoNaila Rahim asked 1 year ago • 
223 views0 answers0 votes
How to remove or delete website from my dashboard
Opensuffian.ahmed asked 1 year agosuffian.ahmed asked 1 year ago • 
225 views0 answers0 votes
Doble space between two lines
OpenYolanda asked 1 year agoYolanda asked 1 year ago • 
226 views0 answers0 votes
Words in the Squarespace Contact Form not translated
OpenYolanda Calzado asked 1 year ago asked 1 year ago • 
219 views0 answers0 votes
OpenNico Oosthuizen asked 1 year agoNico Oosthuizen asked 1 year ago • 
214 views0 answers0 votes
Squarespace problem – Not changing currency when product has options
OpenKaren Sarll asked 1 year agoKaren Sarll asked 1 year ago • 
244 views0 answers0 votes
Currency Buttons at top of Screen – Squarespace ?
OpenKaren Sarll asked 1 year agoKaren Sarll asked 1 year ago • 
258 views0 answers0 votes
Multicurrencyalizer availability
AnsweredDave Hilditch answered 1 year ago asked 1 year ago • 
242 views1 answers0 votes
Problems installing Multicurrencyalizer
Answeredlorna mc cormack commented 2 years agolorna mc cormack asked 2 years ago
307 views2 answers0 votes
Multicurrencyalizer instructions
AnsweredTamara Phillips commented 2 years agoTamara Phillips asked 2 years ago • 
329 views1 answers0 votes
Squarespace 7.1
AnsweredDave Hilditch answered 2 years ago asked 2 years ago • 
309 views1 answers0 votes
Main Language
OpenMaxRoi answered 2 years ago asked 3 years ago • 
506 views2 answers0 votes
multicurrencyalizer for Squarespace
OpenKeith Morris commented 2 years agoJonathan Nichols asked 2 years ago • 
456 views2 answers0 votes
Problem page product – Squarespace
OpenPauline asked 2 years agoPauline asked 2 years ago • 
347 views0 answers0 votes

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