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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
How can I see a preview of the site if it is not yet published?
AnsweredDave Hilditch answered 4 years agokatalizo asked 5 years ago • 
677 views1 answers0 votes
Multilingualizer for Zoho
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
591 views1 answers0 votes
Is Thai Language an option and do you have an example of a translation?
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
504 views1 answers0 votes
Add on for Support on another platform
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
498 views1 answers0 votes
text on images
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
546 views1 answers0 votes
Squarespace 7.1
AnsweredDave Hilditch answered 4 years agoFlorent asked 5 years ago • 
1155 views1 answers0 votes
Multilingualizer not working with Squarespace blog posts
OpenPierre-Mathieu Chayer commented 5 years ago asked 6 years ago • 
1032 views0 answers0 votes
Extra space appears above 2nd language when hyperlink is present
Opentheresa commented 5 years agoVincent asked 7 years ago • 
1015 views1 answers0 votes
Spacing problems persist
Answeredtheresa commented 5 years agoTheodore Kogan asked 8 years ago • 
1374 views1 answers0 votes
Using the CSS language class to change logo per language
Openmedscoops answered 5 years ago asked 5 years ago • 
704 views1 answers0 votes
Different links depending on the language
AnsweredDave Hilditch answered 5 years agoJorge asked 8 years ago • 
1207 views2 answers1 votes
Squarespace, translating all in contact form and product price "from"
AnsweredDave Hilditch answered 5 years ago asked 5 years ago • 
747 views1 answers0 votes
Squarespace, translating all in contact form and product price "from"
AnsweredDave Hilditch answered 5 years ago asked 5 years ago • 
828 views1 answers1 votes
javascript-and-markdown-blocks-in-squarespace
AnsweredDave Hilditch answered 5 years ago asked 5 years ago • 
879 views1 answers0 votes
Hide active language in Squarespace menu
Answered answered 8 years agoNaomi asked 8 years ago • 
3659 views3 answers1 votes
URGENT for David
Openstephen newall asked 5 years ago asked 5 years ago • 
760 views0 answers0 votes
Will Multilingualizer work in Squarespace Advanced Page Header Code Injection Meta Data?
Opentheresa asked 5 years ago asked 5 years ago • 
780 views0 answers0 votes
Fonts
OpenVlad asked 5 years ago asked 5 years ago • 
697 views0 answers0 votes

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